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We Care Guide/Directory

The We Care Guide contains a list of services and resources available to our military community. It does not provide exhaustive information about each resource. Instead, it provides just enough information for you to quickly determine what resources are available to serve your needs. Wherever you go within Air Mobility Command, there is a We Care guide!

 

 ADDICTIONS


Comprehensive Airman Fitness Electronic We Care Resource Guide


This guide contains a list of services and resources available to members of our military community. It does not provide exhaustive information about each resource. Instead, it provides just enough information for you to quickly determine what resources are available to serve your needs. You can then use the phone numbers or web links to obtain more detailed information for a particular service. The We Care link is a needs-based search engine that allows you to connect with a choice of providers. The We Care guide also serves as a referral document for commanders, community leaders, and program managers. This comprehensive listing will empower you to find what you need to be a successful and resilient member of the Air Force family. Wherever you go in AMC, there will be a We Care guide! 


ADDICTIONS


ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT (ADAPT):
Alcohol and Drug Abuse Prevention and Treatment (ADAPT) - Promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization.  Services include outreach, education, prevention programs, screening, assessment and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use, preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.
Facility: Military and Family Readiness Center
Address: 829 Armistead Street, Bldg 430
Intended for: Active Duty members  
When: 0800-1600, Mon-Fri.  Closed on all federal holidays 
Where: Military and Family Readiness Center
Cost: FREE
Phone: (910) 394-4700
Resource Provider: Mental Health Staff
Last Updated: 3/27/2023 

DRUG DEMAND REDUCTION:
Drug Demand Reduction (DDR):  DDR mission is to prevent the use of illicit drugs and alcohol among military personnel, Civil Service Employees, NAF personnel, and Family Members by providing education, training and information that promotes wellness and healthy lifestyles.  The Air Force zero-tolerance for illegal drugs requires random testing for active duty, civil service and NAF employees.  Pre-employment testing is accomplished for those seeking to secure civil service positions, promotions, or transitioning from reservist to active duty status.  As a resource for commanders the program can provide gate and unit sweeps, probable cause, voluntary consent, “Bickle”, and commander directed testing. The program aims to create a drug free workplace and a mission ready force.
Facility: Drug Demand Reduction Office
Address: 384 Maynard St, Bldg. 308
Intended for: Active Duty, Civil Service Employees, NAF Employees, Family Members, ANG, Reservists and Pre-Employment
When: 0700-1600, Mon-Fri.  Closed on all federal holidays and AMC Family Days.
Where: Room 47
Cost: FREE
Phone: (910)394.1182
Resource Provider: SJA, SFS, and AFOSI
Last Updated: 03/27/2023

STEVEN A. COHEN MILITARY FAMILY CLINIC:
Services are provided by culturally competent professionals trained to work specifically with veterans and their families. Veterans and their family members are able to receive services individually and as a family unit with the same treatment team.
The Cohen Clinic provides the following services:
Counseling for individuals, groups, couples, children, and families
Psychiatric evaluation, treatment, and medication management
Parent consultation
Case management and resource connection
Life skills and wellness groups
Telehealth services that allow access to therapy from home or work
Transportation to and from appointments
The highly skilled clinicians at the Cohen Clinic treat a variety of behavioral health challenges, including:
Depression
Stress
Post-traumatic stress
Substance misuse
Sleep problems
Anxiety disorders
Anger
Grief and loss
Transitional challenges
Relationship and family difficulties provides confidential, high-quality behavioral healthcare services and case management resources at low or no-cost and without long wait times to veterans, their families, and the families of Active Duty, National Guard, and Reserves, including spouse or partner, children, parents, siblings, caregivers, and others. Eligibility for services is regardless of discharge status, role while in uniform, or combat experience. No insurance required.
Facility: Steven A. Cohen Military Family Clinic at Centerstone
Address: 3505 Village Dr. Fayetteville, NC 28312
Intended for: Veterans, their families, and the families of Active Duty, National Guard, and Reserves, including spouse or partner, children, parents, siblings, caregivers, and others Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors (NOT INTENDED FOR ACTIVE DUTY).
When: Available 0800-1900 Mon, Tues, & Thurs; 0800-1700 Wed; 0800-1400 Fri & Sat; Sun closed
Cost: FREE
Phone: (910) 615-3737
Website: https://centerstone.org/cohen-military-family-clinic/fayetteville/
Resource Provider: Cape Fear Health Network Staff
Last Updated: 2/11/2023

POPE AAF Religious Support Team (RST):
Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

Facility: Pope Chapel
Address: 315 Etheridge St
Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Pope AAF Chapel Bldg 317
Cost: FREE
Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to reach the duty Chaplain.
Resource Provider: Chaplains
Last Updated: 1/06/2023

MENTAL HEALTH:
Mental Health - Provides Mental Health assessment/evaluation and follow-up therapeutic services/interventions to address various mental health concerns for beneficiaries; provides prevention/outreach on various mental health-related topics.
Facility: Military and Family Readiness Center
Address: 829 Armistead Street, Bldg 430
Intended for: Active Duty members  
When: 0800-1600, Mon-Fri.  Closed on all federal holidays 
Where: Military and Family Readiness Center
Cost: FREE
Phone: (910) 394-4700
Resource Provider: Mental Health Staff
Last Updated: 3/27/2023 

EMPLOYEE ASSISTANCE PROGRAM:
The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.
Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.
The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.
The FOH EAP offers a wide variety of services including:
•    Assessment, counseling, and referrals
•    Financial and legal services
•    Critical incident response
•    Management consultation and counseling
•    Educational presentations, orientations, and outreach
•    Monthly EAP campaigns
Convenient and Confidential Access
Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.
Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.
FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.
Facility: Services available via phone services or via the website
Address: www.FOH4YOU.com
Intended for: Air Force Federal Service Civilians
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 222-0364
Website: www.FOH4YOU.com
Resource Provider: Federal Occupational Health
Last Updated: 3/9/2023 

 

 CIVILIAN

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

AF CIVILIAN HEALTH PROMOTION SERVICES:

AF Civilian Virtual Wellness Program – The USAF Wellness Support Portal supports the Air Force Civilian Health Promotion Services (CHPS) program, now available at Air Force Materiel Command and Air Mobility Command locations.  DoD Civilian employees and Active Duty members can create an account today and access FREE online tools to assess your health and find resources to reach your goal for a healthier and more balanced life.

The CHPS Program offers a multitude of health and wellness services that enhance quality of life, improve productivity, encourage motivated and engaged employees, and promote a workplace culture of health.  DoD Civilian employees are eligible for all services with many also available to Active Duty members.  

  • Wellness Screenings
  • Health Education Classes
  • Awareness Campaigns
  • Wellness Challenges
  • Health Fairs
  • Health Education Classes
    • CHPS can teach classes during virtual unit/organization meetings (telephone or video conference)
    • Health and wellness informational video recordings at USAFwellness.com
  • Health and Wellness Consultations
    • Interact with a CHPS staff member one-on-one (phone or email) to get help with health and wellness concerns and get connected to resources
  • Wellness Web Portal – USAFwellness.com
    • Create an account and have access to tracking tools, healthy recipes, health information, pursue daily goals for a healthy lifestyle

·       Complete your Health Risk Assessment (HRA) Wellness Profile

·       Access your Cardiac Risk Profile (CRP) results (includes cholesterol, glucose, and blood pressure)

·       View your base’s calendar of health education classes

·       Learn how to participate in the next wellness challenge

·       Participate in a yearly incentive program to earn an award

Intended for:  Federal Service Civilians on Air Mobility Command installations and Active Duty members. 

When:  24/7

Website:  https://www.usafwellness.com/ or CHPSsupport@us.af.mil

Resource Provider: Federal Occupational Health

Last Updated: 3/15/2023

MILITARY & FAMILY READINESS CENTER:

 

Military & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include  Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Voting Assistance Program and support to Wounded Warriors. 

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg.  430

 

Intended for: Active Duty, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

 

Where: M&FRC, Bldg. 430

 

Cost: FREE

 

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact, American Red Cross, 1-877-272-7337.

 

Resource Provider: M&FRC Staff

 

Last Updated: 2/28/2023

 

POPE AAF Religious Support Team (RST):

Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

 

Facility: Pope Chapel

 

Address: 315 Etheridge St

 

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

 

When: 0730-1630, Mon-Fri, on-call 24/7

 

Where: Pope AAF Chapel Bldg 317

 

Cost: FREE

 

Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to be connected with the duty Chaplain.

 

Resource Provider: Chaplains

 

Last Updated: 1/06/2023

EQUAL OPPORTUNITY:

Equal Opportunity – Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII.  Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, sexual orientation, bullying and hazing.  DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information.  In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Negotiated Dispute Resolution Program. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Pope AAF, NC 29310

Intended for: Active Duty, Active Duty Dependents, Retirees, DoD Civilians (current employees, former employees, and applicants for employment)

When: 0730-1630, Mon-Thurs (Closed Fridays for training); all federal holidays and AMC Family Days

Where: Bldg. 430

Cost: FREE

Phone: (910) 394-2831; for after duty hours contact the Command Post at (910) 394-9000; Air Force Discrimination & Sexual Harassment Hotline (888)231-4058

Resource Provider: EO Specialists, EO Director

Last Updated: 03/16/2023

POPE ARMY AIRFIELD SEXUAL ASSAULT PREVENTION AND RESPONSE OFFICE:


Sexual Assault Prevention and Response Office (SAPR) is a DoD-wide quality of life program for victims of sexual assault crimes that provides the following services:

 

-- 24/7 Helpline: 

  • SAPR personnel can be reached via the Pope AAF 24/7 helpline and will provide consultation, information, referral and advocacy support.
  • DoD Safe Helpline:  A sexual assault crisis support and resource service for adult Service members of the DoD community.  24/7 help is just a click, call or text away.
    • Click www.SafeHelpline.org
    • Call 877-995-5247
    • Text 55-247-text location for nearest support resources

-- Reporting Options:

  • Restricted: NO INVESTIGATION-- Maintains Confidentiality - Report MUST be made to SARC, Healthcare Provider, Chaplain, SVC or Victim Advocate ONLY.
  • Unrestricted:  INITIATES INVESTIGATION - Sexual assault disclosure/information is given to mandatory reporters (chain of command to include immediate supervisor, 1st Sgt, commanders, OSI, Security Forces) or when the victim wants to proceed to investigation.

-- Victim Advocates: A trained and DoD certified advocate who provides crisis intervention, information and referral of on/off base helping agency services to include support through medical, counseling and legal proceedings.

Facility: Sexual Assault Prevention and Response Office

Address: 829 Armistead St Bldg 430, room 1009/1010

Intended for: Active Duty, Guard/Reserve, Dependents 18+, AF Civilians

When: on-call 24/7

Where: Military and Family Readiness Center

Cost: FREE

Phone: Office (910) 394-4551/1452; 24/7 Helpline (910) 394-7272

Resource Provider: SARC, Victim Advocate

Last Updated: 3/23/2023

POPE AAF CIVILIAN PERSONNEL:

Civilian Personnel - Provides services to meet the needs of management, supervisors, and the civilian workforce. Services include: advisory guidance in the areas of recruitment, staffing, position management, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management. Employees wishing to apply for positions, should go to https://www.usajobs.gov

Facility: Civilian Personnel Office

Address: 384 Maynard St, Bldg. 308

Intended for: Federal Service Civilians and their Supervisors

When: 0730-1630, Mon-Fri

Where: room 34 & 38

Cost: FREE

Phone: (910) 394-4054/1587

Website: www.afciviliancareers.com and https://www.usajobs.gov/

Last Updated: 3/9/2023 

FORT BRAGG CIVILIAN PERSONNEL ADVISORY CENTER (CPAC):

CPAC - Provides services to meet the needs of management, supervisors, and the civilian workforce. Services include: advisory guidance in the areas of recruitment, staffing, position management, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management.

Address: Bldg. 2-1105, Macomb ST. Fort Bragg, NC 28308

Intended for: Federal Service Civilians and their Supervisors

When: 0800-1700, Mon-Fri

Where: Bldg. 2-1105

Cost: FREE

Phone: (910) 908-2722

Last Updated: 3/15/2023 

 COMPLAINTS

EQUAL OPPORTUNITY:

Equal Opportunity – Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII.  Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, sexual orientation, bullying and hazing.  DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information.  In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Negotiated Dispute Resolution Program. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Pope AAF, NC 29310

Intended for: Active Duty, Active Duty Dependents, Retirees, DoD Civilians (current employees, former employees, and applicants for employment)

When: 0730-1630, Mon-Thurs (Closed Fridays for training); all federal holidays and AMC Family Days

Where: Bldg. 430

Cost: FREE

Phone: (910) 394-2831; for after duty hours contact the Command Post at (910) 394-9000; Air Force Discrimination & Sexual Harassment Hotline (888)231-4058

Resource Provider: EO Specialists, EO Director

Last Updated: 03/16/2023

INSPECTOR GENERAL:

Inspector General (IG) The IG ensures the concerns of all complainants and the best interests of the Air Force are addressed through objective fact-finding to enhance the discipline, readiness, and warfighting capability of the entire wing.

Facility: Inspector General Office

Address: 259 Maynard Street

Intended for: Active Duty, Federal Service Civilians, and their eligible family members, and Retirees

When: 0730-1630, Mon-Fri

Where: 259 Maynard Street

Cost: FREE

Phone: (910) 394-1532

Website: https://eim2.amc.af.mil/org/PopeAAF/43AMOG/ig/Default.aspx

Resource Provider: IG Staff

Last Updated: 3/29/2023

POPE AAF CIVILIAN PERSONNEL:

Civilian Personnel - Provides services to meet the needs of management, supervisors, and the civilian workforce. Services include: advisory guidance in the areas of recruitment, staffing, position management, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management. Employees wishing to apply for positions, should go to https://www.usajobs.gov

Facility: Civilian Personnel Office

Address: 384 Maynard St, Bldg. 308

Intended for: Federal Service Civilians and their Supervisors

When: 0730-1630, Mon-Fri

Where: room 34 & 38

Cost: FREE

Phone: (910) 394-4054/1587

Website: www.afciviliancareers.com and https://www.usajobs.gov/

Last Updated: 3/9/2023

FORT BRAGG CIVILIAN PERSONNEL ADVISORY CENTER (CPAC):

CPAC - Provides services to meet the needs of management, supervisors, and the civilian workforce. Services include: advisory guidance in the areas of recruitment, staffing, position management, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management.

Address: Bldg. 2-1105, Macomb ST. Fort Bragg, NC 28308

Intended for: Federal Service Civilians and their Supervisors

When: 0800-1700, Mon-Fri

Where: Bldg. 2-1105

Cost: FREE

Phone: (910) 908-2722

Last Updated: 3/15/2023 

 COUNSELING (INDIVIDUAL / GROUP)

POPE AAF Religious Support Team (RST):

Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

 

Facility: Pope Chapel

 

Address: 315 Etheridge St

 

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

 

When: 0730-1630, Mon-Fri, on-call 24/7

 

Where: Pope AAF Chapel Bldg 317

 

Cost: FREE

 

Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to be connected with the duty Chaplain.

 

Resource Provider: Chaplains

 

Last Updated: 1/06/2023

MENTAL HEALTH:

Mental Health - Provides Mental Health assessment/evaluation and follow-up therapeutic services/interventions to address various mental health concerns for beneficiaries; provides prevention/outreach on various mental health-related topics.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Bldg 430

Intended for: Active Duty members 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays

Where: Military and Family Readiness Center

Cost: FREE

Phone: (910) 394-4700

Resource Provider: Mental Health Staff

Last Updated: 3/27/2023 

MILITARY FAMILY LIFE COUNSELOR:

Military Family Life Counselor (MFLC - Adult/Child) –assists service members and their Families with circumstances occurring across the military life cycle and aims to enhance operational and Family readiness. They provide support to individuals, couples, Families and groups for a range of issues including, but not limited to: deployment stress, reintegration, relocation adjustment, separation, anger management, conflict resolution, parenting, parent/child communication, relationship/family issues, coping skills, homesickness, and grief and loss. All MFLCs, provide confidential non-medical counseling services face-to-face, on and off of military installations.

All MFLCs have a master's degree or doctorate in a mental health- related field, such as social work, psychology, marriage and Family therapy or counseling, and possess a valid unrestricted counseling license or certification from a state, the District of Columbia, a U.S. commonwealth, or a U.S. territory that grants authority to provide counseling services as an independent practitioner in a respective field. Counseling is private and confidential, with the exception of mandatory state, federal, and military duty-to-warn reporting requirements.

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg. 430

Intended for: Active Duty members, Reserve, Guard, designated DoD civilian, and their eligible family members; surviving children. Children 18 years old or younger require parental consent for counseling sessions.

 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays and AMC Family Days.

 

Where: A&FRC, Bldg. 430

 

Cost: FREE

 

Phone: Adult/Child Counselor: We serve the entire Pope Army Airfield under Air Mobility Operations Group (AMOG)

43d Air Base Squadron (ABS) (910) 709-3973

43d Air Mobility Squadron (AMS) (910) 850-9854

18th Air Support Operations Group (ASOG) (910) 850-7263

43d Operations Support Squadron (OSS) (910) 985-0071 

 

Resource Provider: Military Family Life Counselors

 

Last Updated: 3/9/2023

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023

ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT (ADAPT):

Alcohol and Drug Abuse Prevention and Treatment (ADAPT) - Promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization.  Services include outreach, education, prevention programs, screening, assessment, and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use, preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Bldg 430

Intended for: Active-Duty members 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays

Where: Military and Family Readiness Center

Cost: FREE

Phone: (910) 394-4700

Resource Provider: Mental Health Staff

Last Updated: 3/27/2023 

FORT BRAGG FAMILY ADVOCACY PROGRAM (prevention):

 

Family Advocacy Program (FAP) – The Fort Bragg Family Advocacy Program (FAP) helps Service Members and their Families recognize and prepare for the unique challenges of military lifestyles. Our services include seminars, workshops, counseling, and intervention to help strengthen the relationships of military Families.

We are also dedicated to the prevention domestic abuse, child abuse, and neglect of Service Members and their Families through offering education, prompt reporting, investigation, intervention, and treatment.

If you need help, please call the National Domestic Violence Hotline at +1 (800)799-7233. You should also contact your installation’s Family Advocacy Program for more information.

Child Abuse: What is child abuse? For more information on what child abuse is, or how to report child abuse, visit our Child Abuse web page. If you fear a child is in immediate danger, call 911.

To report suspected abuse or neglect, call the 24/7 reporting Point of Contact (RPOC) for Fort Bragg, the Military Police at +1 (910)396-0391. Another resource to report child abuse is the National Child Abuse Hotline at +1 (800)422-4453.


If you have questions, call us! If you are concerned about your privacy, you don’t have to give your name. You don’t even have to want Fort Bragg services, we will still help!

 

Facility: Soldier Support Center – 3rd floor

 

Address: bldg. 4-2843 Normandy Dr. Fort Bragg, NC 28308

 

Intended for:  Active Duty, Guard/Reserve, DoD beneficiaries

 

When: 0800 - 1700, Mon-Fri (closed the 2nd Wed of each month from 0800 – 1200)

 

Where: Soldier Support Center – 3rd floor

 

Cost: FREE

 

Phone: Office:(910) 396-5521

 

Resource Provider: Fort Bragg Army Community Services

 

Last Updated: 3/27/2023

 

 

STEVEN A. COHEN MILITARY FAMILY CLINIC:

Services are provided by culturally competent professionals trained to work specifically with veterans and their families. Veterans and their family members are able to receive services individually and as a family unit with the same treatment team.

The Cohen Clinic provides the following services:

Counseling for individuals, groups, couples, children, and families

Psychiatric evaluation, treatment, and medication management

Parent consultation

Case management and resource connection

Life skills and wellness groups

Telehealth services that allow access to therapy from home or work

Transportation to and from appointments

The highly skilled clinicians at the Cohen Clinic treat a variety of behavioral health challenges, including:

Depression

Stress

Post-traumatic stress

Substance misuse

Sleep problems

Anxiety disorders

Anger

Grief and loss

Transitional challenges

Relationship and family difficulties provides confidential, high-quality behavioral healthcare services and case management resources at low or no-cost and without long wait times to veterans, their families, and the families of Active Duty, National Guard, and Reserves, including spouse or partner, children, parents, siblings, caregivers, and others. Eligibility for services is regardless of discharge status, role while in uniform, or combat experience. No insurance required.

Facility: Steven A. Cohen Military Family Clinic at Centerstone

Address: 3505 Village Dr. Fayetteville, NC 28312

Intended for: Veterans, their families, and the families of Active Duty, National Guard, and Reserves, including spouse or partner, children, parents, siblings, caregivers, and others Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors (NOT INTENDED FOR ACTIVE DUTY).

When: Available 0800-1900 Mon, Tues, & Thurs; 0800-1700 Wed; 0800-1400 Fri & Sat; Sun closed

Cost: FREE

Phone: (910) 615-3737

Website: https://centerstone.org/cohen-military-family-clinic/fayetteville/

Resource Provider: Cape Fear Health Network Staff

Last Updated: 2/11/2023

 CRISIS SUPPORT

If you or a serviceman you know is experiencing a crisis call 988 or use this confidential, toll-free crisis line (800) 273-8255 and press “1” to reach caring Department of Veterans Affairs responders. The Veterans Crisis Line can also be reached by text at 838255 or through online chat.

POPE AAF Religious Support Team (RST):

Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

 

Facility: Pope Chapel

 

Address: 315 Etheridge St

 

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

 

When: 0730-1630, Mon-Fri, on-call 24/7

 

Where: Pope AAF Chapel Bldg 317

 

Cost: FREE

 

Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to be connected with the duty Chaplain.

 

Resource Provider: Chaplains

 

Last Updated: 1/06/2023

FORT BRAGG FAMILY ADVOCACY PROGRAM (prevention):

 

Family Advocacy Program (FAP) – The Fort Bragg Family Advocacy Program (FAP) helps Service Members and their Families recognize and prepare for the unique challenges of military lifestyles. Our services include seminars, workshops, counseling, and intervention to help strengthen the relationships of military Families.

We are also dedicated to the prevention domestic abuse, child abuse, and neglect of Service Members and their Families through offering education, prompt reporting, investigation, intervention, and treatment.

If you need help, please call the National Domestic Violence Hotline at +1 (800)799-7233. You should also contact your installation’s Family Advocacy Program for more information.

Child Abuse: What is child abuse? For more information on what child abuse is, or how to report child abuse, visit our Child Abuse web page. If you fear a child is in immediate danger, call 911.

To report suspected abuse or neglect, call the 24/7 reporting Point of Contact (RPOC) for Fort Bragg, the Military Police at +1 (910)396-0391. Another resource to report child abuse is the National Child Abuse Hotline at +1 (800)422-4453.


If you have questions, call us! If you are concerned about your privacy, you don’t have to give your name. You don’t even have to want Fort Bragg services, we will still help!

 

Facility: Soldier Support Center – 3rd floor

 

Address: bldg. 4-2843 Normandy Dr. Fort Bragg, NC 28308

 

Intended for:  Active Duty, Guard/Reserve, DoD beneficiaries

 

When: 0800 - 1700, Mon-Fri (closed the 2nd Wed of each month from 0800 – 1200)

 

Where: Soldier Support Center – 3rd floor

 

Cost: FREE

 

Phone: Office:(910) 396-5521

 

Resource Provider: Fort Bragg Army Community Services

 

Last Updated: 3/27/2023

ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT (ADAPT):

Alcohol and Drug Abuse Prevention and Treatment (ADAPT) - Promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization.  Services include outreach, education, prevention programs, screening, assessment, and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use, preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Bldg 430

Intended for: Active-Duty members 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays

Where: Military and Family Readiness Center

Cost: FREE

Phone: (910) 394-4700

Resource Provider: Mental Health Staff

Last Updated: 3/27/2023 

MILITARY FAMILY LIFE COUNSELOR:

Military Family Life Counselor (MFLC - Adult/Child) –assists service members and their Families with circumstances occurring across the military life cycle and aims to enhance operational and Family readiness. They provide support to individuals, couples, Families and groups for a range of issues including, but not limited to: deployment stress, reintegration, relocation adjustment, separation, anger management, conflict resolution, parenting, parent/child communication, relationship/family issues, coping skills, homesickness, and grief and loss. All MFLCs, provide confidential non-medical counseling services face-to-face, on and off of military installations.

All MFLCs have a master's degree or doctorate in a mental health- related field, such as social work, psychology, marriage and Family therapy or counseling, and possess a valid unrestricted counseling license or certification from a state, the District of Columbia, a U.S. commonwealth, or a U.S. territory that grants authority to provide counseling services as an independent practitioner in a respective field. Counseling is private and confidential, with the exception of mandatory state, Federal, and military duty-to-warn reporting requirements.

 

Facility: Military & Family Readiness Center 

Address: 829 Armistead Street, Bldg. 430

Intended for: Active Duty members, Reserve, Guard, designated DoD civilian, and their eligible family members; surviving children. Children 18 years old or younger require parental consent for counseling sessions. 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days. 

Where: Multiple Locations including AMS, 14th ASOS/18th CWS/OSS/FSS (M&FRC, Bldg. 430) 

Cost: FREE

 

Phone: Adult/Child Counselor: We serve the entire Pope Army Airfield under Air Mobility Operations Group (AMOG)

 

Resource Provider: Military Family Life Counselors

 

Last Updated: 2/28/2023 

MILITARY & FAMILY READINESS CENTER:

 

Military & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include  Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Voting Assistance Program and support to Wounded Warriors. 

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg.  430

 

Intended for: Active Duty, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

 

Where: M&FRC, Bldg. 430

 

Cost: FREE

 

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact, American Red Cross, 1-877-272-7337.

 

Resource Provider: M&FRC Staff

 

Last Updated: 2/28/2023

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023

 DIVORCE / SEPARATION

POPE AAF Religious Support Team (RST):

Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

 

Facility: Pope Chapel

 

Address: 315 Etheridge St

 

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

 

When: 0730-1630, Mon-Fri, on-call 24/7

 

Where: Pope AAF Chapel Bldg 317

 

Cost: FREE

 

Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to be connected with the duty Chaplain.

 

Resource Provider: Chaplains

 

Last Updated: 1/06/2023

FORT BRAGG FAMILY ADVOCACY PROGRAM (prevention):

 

Family Advocacy Program (FAP) – The Fort Bragg Family Advocacy Program (FAP) helps Service Members and their Families recognize and prepare for the unique challenges of military lifestyles. Our services include seminars, workshops, counseling, and intervention to help strengthen the relationships of military Families.

We are also dedicated to the prevention domestic abuse, child abuse, and neglect of Service Members and their Families through offering education, prompt reporting, investigation, intervention, and treatment.

If you need help, please call the National Domestic Violence Hotline at +1 (800)799-7233. You should also contact your installation’s Family Advocacy Program for more information.

Child Abuse: What is child abuse? For more information on what child abuse is, or how to report child abuse, visit our Child Abuse web page. If you fear a child is in immediate danger, call 911.

To report suspected abuse or neglect, call the 24/7 reporting Point of Contact (RPOC) for Fort Bragg, the Military Police at +1 (910)396-0391. Another resource to report child abuse is the National Child Abuse Hotline at +1 (800)422-4453.


If you have questions, call us! If you are concerned about your privacy, you don’t have to give your name. You don’t even have to want Fort Bragg services, we will still help!

 

Facility: Soldier Support Center – 3rd floor

 

Address: bldg. 4-2843 Normandy Dr. Fort Bragg, NC 28308

 

Intended for:  Active Duty, Guard/Reserve, DoD beneficiaries

 

When: 0800 - 1700, Mon-Fri (closed the 2nd Wed of each month from 0800 – 1200)

 

Where: Soldier Support Center – 3rd floor

 

Cost: FREE

 

Phone: Office:(910) 396-5521

 

Resource Provider: Fort Bragg Army Community Services

 

Last Updated: 3/27/2023

MENTAL HEALTH:

Mental Health - Provides Mental Health assessment/evaluation and follow-up therapeutic services/interventions to address various mental health concerns for beneficiaries; provides prevention/outreach on various mental health-related topics.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Bldg 430

Intended for: Active Duty members 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays

Where: Military and Family Readiness Center

Cost: FREE

Phone: (910) 394-4700

Resource Provider: Mental Health Staff

Last Updated: 3/27/2023 

LEGAL OFFICE:

 The Legal Office supports warfighters, retiree’s, and dependents through the delivery of timely, accurate, and candid legal counsel and services.

Facility: 43d Air Mobility Operations Group Headquarters

Address: 259 Maynard St., Bldg. 309

Intended for: Active duty members and dependents, Reserve and Guard on active duty orders and their dependents, retired military members and their dependents, and DoD civilians with orders to deploy.

When: Our office is operating by appointment only due to COVID-19. We will notify the Pope community when we resume normal operations.

Appointments may be requested via:

Hours of Operation:

Monday – Thursday: 9:00 a.m.-3:30 p.m.

Friday: 9:00 a.m.-12 noon

Where: Second floor of 43d AMOG Headquarters, Bldg. 309

Cost: FREE

Phone: (910) 394-2341

Website: http://www.pope.af.mil/Units/Legal-Office/

Resource Provider: Office of the Staff Judge Advocate

Last Updated: 3/23/2023

 

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

MILITARY ONESOURCE:

Military OneSource - Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023  

 DOMESTIC / DATING VIOLENCE

FORT BRAGG FAMILY ADVOCACY PROGRAM (prevention):

 

Family Advocacy Program (FAP) – The Fort Bragg Family Advocacy Program (FAP) helps Service Members and their Families recognize and prepare for the unique challenges of military lifestyles. Our services include seminars, workshops, counseling, and intervention to help strengthen the relationships of military Families.

We are also dedicated to the prevention domestic abuse, child abuse, and neglect of Service Members and their Families through offering education, prompt reporting, investigation, intervention, and treatment.

If you need help, please call the National Domestic Violence Hotline at +1 (800)799-7233. You should also contact your installation’s Family Advocacy Program for more information.

Child Abuse: What is child abuse? For more information on what child abuse is, or how to report child abuse, visit our Child Abuse web page. If you fear a child is in immediate danger, call 911.

To report suspected abuse or neglect, call the 24/7 reporting Point of Contact (RPOC) for Fort Bragg, the Military Police at +1 (910)396-0391. Another resource to report child abuse is the National Child Abuse Hotline at +1 (800)422-4453.


If you have questions, call us! If you are concerned about your privacy, you don’t have to give your name. You don’t even have to want Fort Bragg services, we will still help!

 

Facility: Soldier Support Center – 3rd floor

 

Address: bldg. 4-2843 Normandy Dr. Fort Bragg, NC 28308

 

Intended for:  Active Duty, Guard/Reserve, DoD beneficiaries

 

When: 0800 - 1700, Mon-Fri (closed the 2nd Wed of each month from 0800 – 1200)

 

Where: Soldier Support Center – 3rd floor

 

Cost: FREE

 

Phone: Office:(910) 396-5521

 

Resource Provider: Fort Bragg Army Community Services

 

Last Updated: 3/27/2023

MENTAL HEALTH:

Mental Health - Provides Mental Health assessment/evaluation and follow-up therapeutic services/interventions to address various mental health concerns for beneficiaries; provides prevention/outreach on various mental health-related topics.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Bldg 430

Intended for: Active Duty members 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays

Where: Military and Family Readiness Center

Cost: FREE

Phone: (910) 394-4700

Resource Provider: Mental Health Staff

Last Updated: 3/27/2023 

POPE AAF Religious Support Team (RST):

Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

 

Facility: Pope Chapel

 

Address: 315 Etheridge St

 

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

 

When: 0730-1630, Mon-Fri, on-call 24/7

 

Where: Pope AAF Chapel Bldg 317

 

Cost: FREE

 

Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to be connected with the duty Chaplain.

 

Resource Provider: Chaplains

 

Last Updated: 1/06/2023

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023 

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

 EDUCATION / PROFESSIONAL DEVELOPMENT

POPE EDUCATION CENTER: 

 

Education Services offers academic Counseling/advisement on, college courses, Tuition Assistance (TA) funding for Military active duty, program guidance, and testing services to assist Airmen with meeting personal and professional higher education goals.  Information and/or assistance is available for the following programs:  Air Force Credentialing Opportunities On-line (AF COOL), Commissioning Programs, Air Force Virtual Education Center (AFVEC), SkillBridge Program (SKB), Community College of the Air Force (CCAF), and CLEP/DANTES testing (at Pope’s on-Base College, Campbell University (CU)).  CU also offers college testing (test proctor) at a small fee.  All CU testing is under the National Testing Center (NTC) lab. The Pope Education Center also provides counseling/guidance on applying for Veterans Education Benefits.  Pope’s Education Center provides a Base Training Manager (BTM) for Airmen in support of upgrade training and Formal Training to work formal training orders for schools such as (SNCOA, NCOA, AWS, ACSC, etc).  The military testing section is conducted within Education and Training.  Military testing offers exams such as (WAPS, TBAS, DLPTs, DLABs, AFOQT, etc).  Military testing can be reached at 910-394-1108 after 12 noon. 

 

Facility: Bldg 430, Education and Training Center (Military Family Readiness Center) 

 

Address: 829 Armistead Street, Bldg. 430 Pope AAF, NC 28308 Intended for: Active-Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.   

When: 0730 – 1630, Mon-Fri.  Closed on all federal holidays.

 

Where: Bldg. 430; in unit support is also available

 

Cost: FREE w/ the exception of some testing fees 

 

Phone: (910) 394-4692 (Education), 910-394-1144 (BTM), 910-394-1108 (Military Testing). 

  

Resource Provider: Education and Training Staff  

 

Last Updated: 1/9/2023 

FORT BRAGG EDUCATION CENTER:

Education Center - The Army Continuing Education System's mission (ACES) is to create and lead the Army’s premiere education organization committed to excellence, innovation, and deployability. Counseling is an integral part of the individual's educational endeavors. The Education Staff is committed to providing quality services and programs to active duty personnel, Family members, retired military personnel, and Civilian personnel. Professional guidance counselors staff two Education Centers and provide a full range of adult and continuing education counseling. Individual counseling is available during normal duty hours on a walk-in basis. Counselors are also available to visit units and provide briefings to Soldiers and commanders on the education opportunities at Fort Bragg. 

Facility: Bragg Training and Education Center

Address: 4520 Knox St Fort Bragg, NC 28308

Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

When: 0800 – 1630, M, T, W, F/1100 – 1630 Thur

Where: Bldg 1-3774, Wing H (testing) & J (counseling)

Cost: FREE

Phone: (910) 396-6721/0171

Resource Provider: ACS Staff

Last Updated: 3/15/2023 

FORT BRAGG SCHOOL SUPPORT SERVICES:

 

School Support Services: provides school-aged youth with educational opportunities, resources and information necessary to achieve academic success. A branch of Child & Youth Services (CYS), School Support Services features School Liaison Officers (SLOs), who help schools, installations and Families work together for student achievement.


SLOs are your best support in the area of education, schools and military transitions. SLOs are knowledgeable in current education news and policies. They act as the conduit between the school community – including local public school districts, private schools and home school Families – and the installation. 

How do they do it? By

·         Helping schools understand the challenges military Families face

·         Informing parents about local school policies

·         Giving Families information about local schools, graduation requirements, after school programs, youth sponsorship and homeschooling

·         Connecting units and schools through partnership initiatives

·         Conducting workshops to help parents navigate educational transition and advocate for their children

·         Providing an array of resources that benefit military youth and improve school experiences

Facility: Soldier Support Center, bldg. 4-2843

 

Intended for:  Active duty military personnel, reservists on active duty, DoD Civilians, and DoD Contractors stationed at Fort Bragg/Pope AAF

 

When: 8:00am – 5:00pm Monday – Friday

 

Where: Soldier Support Center, bldg. 4-2843

 

Cost: FREE

 

Phone: Office:(910) 396-3338/(910) 432-1023/(910) 908-2619

 

Resource Provider: Fort Bragg Morale, Welfare, & Recreation

 

Last Updated: 3/18/2023 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023 

POPE DEVELOPMENT ADVISOR:

Development Advisor – Principal advisor to commanders and supervisors on enlisted force management and professional enhancement; assists with career counseling; develops frontline supervisors; advises Airmen on career progression and planning; monitors mandatory pay and benefit briefing programs; conducts Informed Decision, Airmen, NCO, SNCO Professional Enhancement Seminars; conducts individual career counseling sessions; manages the First Term Airman Course

Facility: Professional Development Center

Address: 5451 Reilly Road, Bldg 315

Intended for: Active Duty members 

When: 0800-1600, Mon-Fri. Closed on all federal holidays and AMC Family Days.

Where: PDC, Bldg 315 (upstairs)

Cost: FREE

Phone: (910) 394-1210

Resource Provider: MSgt Mavis Richardson

Last Updated: 3/24/2023

POPE AIRMAN LEADERSHIP SCHOOL:

 

Airman Leadership School – Airman Leadership School (ALS) is the first level of the Enlisted Professional Military Education (EPME) continuum and prepares senior Airmen to be professional, war-fighting Airmen who can supervise and lead Air Force work teams to support the employment of airpower.  Completion is required to assume the grade of Staff Sergeant.

 

Facility: Professional Development Center (PDC)

 

Address: 5451 Reilly Road, Bldg 315

Intended for: SSgt selects or SrA between 3-6 years TIS  

 

When: 0800-1600, Mon-Fri. Closed on all federal holidays and AMC Family Days

 

Where: PDC, Bldg 315

 

Cost: FREE/Graduation Cost: $28

 

Phone: (910) 394-2589

 

Resource Provider: MSgt Andrew Deleon Guerrero

 

Last Updated: 3/23/2023

 EMPLOYMENT

MILITARY & FAMILY READINESS CENTER:

 

Military & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include  Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Voting Assistance Program and support to Wounded Warriors. 

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg.  430

 

Intended for: Active Duty, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

 

Where: M&FRC, Bldg. 430

 

Cost: FREE

 

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact, American Red Cross, 1-877-272-7337.

 

Resource Provider: M&FRC Staff

 

Last Updated: 2/28/2023

FORT BRAGG CIVILIAN PERSONNEL ADVISORY CENTER (CPAC):

CPAC - Provides services to meet the needs of management, supervisors, and the civilian workforce. Services include: advisory guidance in the areas of recruitment, staffing, position management, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management.

Address: Bldg. 2-1105, Macomb ST. Fort Bragg, NC 28308

Intended for: Federal Service Civilians and their Supervisors

When: 0800-1700, Mon-Fri

Where: Bldg. 2-1105

Cost: FREE

Phone: (910) 908-2722

Last Updated: 3/15/2023 

EMPLOYMENT READINESS PROGRAM:

Employment Readiness Program – offers resources to help with your career plan and job search. Whether you’re a military spouse or Family member who just moved to a new installation, Retiree, or DoD civilian looking for new opportunities, or active duty Military, active Reserve, National Guard member, or Wounded Warrior, we’re here to help.

Our services include:

·       Up-to-date information on local, national, and international employment opportunities, job market trends and education, and volunteer resources

·       Classes and seminars on self-assessment and career exploration, resume writing, interviewing techniques, dressing for success, networking, and entrepreneurship.

·       Résumé critiques

·       Career counseling and individual career assessments

·       Job fairs and other hiring events

·       Teen/youth employment information

·       Computers with internet access, résumé-writing software, and typing tutorials

·       Virtual Career Library access

Facility: Soldier Support Center

Address: bldg. 2843, Normandy Dr. Fort Bragg, NC 28308

Intended for: Active Duty military, Reserve and Guard, DoD Civilians, Family Members and Retirees

When: 0800 – 1700, Mon - Fri

Where: 3rd floor

Cost:  Free

Phone: (910) 396.2390/1425

Website: https://bragg.armymwr.com/programs/erp

Resource Provider: Fort Bragg Morale, Welfare & Recreation

Last Updated: 3/15/2023

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023

OTHER LINKS TO EMPLOYMENT:

Programs for Military Spouses

·       Military Spouse Employment Partnership (MSEP)
The Military Spouse Employment Partnership (MSEP) is a targeted recruitment and employment solution for spouses.

·       MyCAA
The My Career Advancement Account (MyCAA) Scholarship Program is a workforce development program that provides up to $4,000 of financial assistance to eligible military spouses who are pursuing a license, certification or Associate’s degree in a portable career field and occupation.

Government (City, State, Federal)

·       USAJOBS
GS - The General Schedule (GS) classification and pay system covers the majority of civilian white-collar Federal employees (about 1.5 million worldwide) in professional, technical, administrative, and clerical positions

·       Non-Appropriated Fund (NAF)

·       City Of Fayetteville

·       Cumberland County

Local Staffing Agencies

·       Express Professionals (MSEP partner)

·       Kelly Services (MSEP partner)

Education

·       School Jobs
- Cumberland County Schools
- NC Public Schools
- Department of Defense Education Activities (DODEA) Vacancies

·       Fayetteville State University

·       FTCC

·       Methodist University

On-Post (Private Sector or Contractor)

·       Corvias Military Housing

·       SRI

·       Serco

Retail

·       WalMart

·       Aafes

Medical

·       Womack Army Medical Center

·       Cape Fear Valley Health

 FAMILY ASSISTANCE

MILITARY & FAMILY READINESS CENTER:

 

Military & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include  Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Voting Assistance Program and support to Wounded Warriors. 

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg.  430

 

Intended for: Active Duty, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

 

Where: M&FRC, Bldg. 430

 

Cost: FREE

 

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact, American Red Cross, 1-877-272-7337.

 

Resource Provider: M&FRC Staff

 

Last Updated: 2/28/2023

FORT BRAGG FAMILY ADVOCACY PROGRAM (prevention):

 

Family Advocacy Program (FAP) – The Fort Bragg Family Advocacy Program (FAP) helps Service Members and their Families recognize and prepare for the unique challenges of military lifestyles. Our services include seminars, workshops, counseling, and intervention to help strengthen the relationships of military Families.

We are also dedicated to the prevention domestic abuse, child abuse, and neglect of Service Members and their Families through offering education, prompt reporting, investigation, intervention, and treatment.

If you need help, please call the National Domestic Violence Hotline at +1 (800)799-7233. You should also contact your installation’s Family Advocacy Program for more information.

Child Abuse: What is child abuse? For more information on what child abuse is, or how to report child abuse, visit our Child Abuse web page. If you fear a child is in immediate danger, call 911.

To report suspected abuse or neglect, call the 24/7 reporting Point of Contact (RPOC) for Fort Bragg, the Military Police at +1 (910)396-0391. Another resource to report child abuse is the National Child Abuse Hotline at +1 (800)422-4453.


If you have questions, call us! If you are concerned about your privacy, you don’t have to give your name. You don’t even have to want Fort Bragg services, we will still help!

 

Facility: Soldier Support Center – 3rd floor

 

Address: bldg. 4-2843 Normandy Dr. Fort Bragg, NC 28308

 

Intended for:  Active Duty, Guard/Reserve, DoD beneficiaries

 

When: 0800 - 1700, Mon-Fri (closed the 2nd Wed of each month from 0800 – 1200)

 

Where: Soldier Support Center – 3rd floor

 

Cost: FREE

 

Phone: Office:(910) 396-5521

 

Resource Provider: Fort Bragg Army Community Services

 

Last Updated: 3/27/2023

FORT BRAGG CHILD DEVELOPMENT SERVICES:

Child Development Centers (CDC): CDC’s are on-post child care centers that offer full-day, part-day and hourly care for children, in nationally accredited environments.

Facility: Multiple Facilities - https://bragg.armymwr.com/programs/child-development-centers

Address: see link above

Intended for:  Active duty military personnel, reservists on active duty, DoD Civilians, and DoD Contractors stationed at Fort Bragg/Pope AAF

When: Varies by center

Where: Soldier Support Center – 3rd floor

Cost: FREE

Phone: Office:(910) 396-8682/8683

Resource Provider: Fort Bragg Army Community Services

Last Updated: 2/28/2023

FORT BRAGG PARENT AND OUTREACH SERVICES:

Parent and Outreach Services:: Parent and Outreach Services is the gateway that connects Families to Child & Youth Services programs. Its mission is to support readiness and well-being of Families by helping to balance military mission requirements and parental responsibilities.

Baseline programs:

·       Parent Central Services (formerly Central Enrollment)

·       Kids at Home

·       Parents on Site

·       Kids on Site! (only available at some locations)

·       School of Knowledge, Inspiration, Exploration, and Skills (SKIESUnlimited)

·       CYSitters

·       Parent Liaison Services

·       Community Liaison Services 

Address: Knox St (between Randolph St and Honeycutt rd. near Throckmorton Library) bidg. 1-4157

Intended for:  Active duty military personnel and their Families

When: 0830am – 5:00pm Monday - Friday

Cost: FREE

Phone: Office:(910) 396-8110/5128/1278

Resource Provider: Fort Bragg Army Community Services

Last Updated: 2/28/2023

FORT BRAGG SCHOOL SUPPORT SERVICES:

School Support Services: provides school-aged youth with educational opportunities, resources and information necessary to achieve academic success. A branch of Child & Youth Services (CYS), School Support Services features School Liaison Officers (SLOs), who help schools, installations and Families work together for student achievement.
SLOs are your best support in the area of education, schools and military transitions. SLOs are knowledgeable in current education news and policies. They act as the conduit between the school community – including local public school districts, private schools and home school Families – and the installation. 

How do they do it? By

  • Helping schools understand the challenges military Families face
  • Informing parents about local school policies
  • Giving Families information about local schools, graduation requirements, after school programs, youth sponsorship and homeschooling
  • Connecting units and schools through partnership initiatives
  • Conducting workshops to help parents navigate educational transition and advocate for their children
  • Providing an array of resources that benefit military youth and improve school experiences

Facility: Soldier Support Center, bldg. 4-2843

Intended for:  Active duty military personnel, reservists on active duty, DoD Civilians, and DoD Contractors stationed at Fort Bragg/Pope AAF

When: 8:00am – 5:00pm Monday – Friday

Where: Soldier Support Center, bldg. 4-2843

Cost: FREE

Phone: Office:(910) 396-3338/(910) 432-1023/(910) 908-2619

Resource Provider: Fort Bragg Morale, Welfare, & Recreation

Last Updated: 3/18/2023 

POPE AAF Religious Support Team (RST):

Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

 

Facility: Pope Chapel

 

Address: 315 Etheridge St

 

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

 

When: 0730-1630, Mon-Fri, on-call 24/7

 

Where: Pope AAF Chapel Bldg 317

 

Cost: FREE

 

Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to be connected with the duty Chaplain.

 

Resource Provider: Chaplains

 

Last Updated: 1/06/2023

MILITARY FAMILY LIFE COUNSELOR:

Military Family Life Counselor (MFLC - Adult/Child) –assists service members and their Families with circumstances occurring across the military life cycle and aims to enhance operational and Family readiness. They provide support to individuals, couples, Families and groups for a range of issues including, but not limited to: deployment stress, reintegration, relocation adjustment, separation, anger management, conflict resolution, parenting, parent/child communication, relationship/family issues, coping skills, homesickness, and grief and loss. All MFLCs, provide confidential non-medical counseling services face-to-face, on and off of military installations.

All MFLCs have a master's degree or doctorate in a mental health- related field, such as social work, psychology, marriage and Family therapy or counseling, and possess a valid unrestricted counseling license or certification from a state, the District of Columbia, a U.S. commonwealth, or a U.S. territory that grants authority to provide counseling services as an independent practitioner in a respective field. Counseling is private and confidential, with the exception of mandatory state, Federal, and military duty-to-warn reporting requirements.

 

Facility: Military & Family Readiness Center 

Address: 829 Armistead Street, Bldg. 430

Intended for: Active Duty members, Reserve, Guard, designated DoD civilian, and their eligible family members; surviving children. Children 18 years old or younger require parental consent for counseling sessions. 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days. 

Where: Multiple Locations including AMS, 14th ASOS/18th CWS/OSS/FSS (M&FRC, Bldg. 430) 

Cost: FREE

 

Phone: Adult/Child Counselor: We serve the entire Pope Army Airfield under Air Mobility Operations Group (AMOG)

 

Resource Provider: Military Family Life Counselors

 

Last Updated: 2/28/2023 

KEY SPOUSE PROGRAM:

Key Spouse Program is an official unit/family program designed to enhance readiness and establish a sense of Air Force community. It is a commander’s program that promotes partnerships with unit leadership, volunteer Key Spouses appointed by the commander, families, the Military & Family Readiness Center and other community and helping agencies. The program has been standardized across the Air Force to address the needs of all military families with special emphasis on support to families across the deployment cycle.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Bldg 430

Intended for: Service Members and their families

When:  Contact the center for meeting dates/times

Where: M&FRC, Bldg. 430

Cost: FREE

Phone: (910) 394-2538

Resource Provider: A&FRC Staff

Last Updated: 2/11/2023

NEW PARENT SUPPORT PROGRAM:

New Parent Support Program promotes healthy Families through a variety of services including home visits, support groups, and parenting classes. We help Soldiers and Families learn to cope with stress, isolation, post-deployment reunions, and the everyday demands of parenthood. Army Families who are expecting a child or who have children up to age three can participate in all of our services confidentially and free of charge. 

Fort Bragg has developed unique New Parent Support Program services that include:

·       Home visits: Scheduled at your convenience, home visits bring you education and reassurance right to your own home on many topics, including breastfeeding, sleeping, nutrition, potty training, age-appropriate discipline, developmental screenings, sibling rivalry, stress management, deployment issues, and time management. NPSP-Home Visitors are supportive and caring licensed clinical social workers (LCSWs) or registered nurses (RNs). They have extensive experience working with young children and are sensitive to your unique challenges as a military family.

·      Preparing for Parenting; Child Birth Education: Helps to provide valuable information about pregnancy and postpartum health, basic infant care, infant massage, parenting skills, safety, discipline, stress management, deployment issues, and community resources.

·      Story & Play Mornings: Scheduled regularly at installations, they help children learn through play in a supportive atmosphere that benefits parents as well. Activities include story time, crafts, and music.

·       Military Homefront: A free weekly parenting email with support, tips and advice, updates about your baby’s developmental milestones, and other great information created just for you.

Facility: Soldier Support Center

Address: Bldg. 4-2843, Normandy Dr.

Intended for: Service Members and their families

When:  08:00am – 5:00pm (closed 8am-12pm 2nd Wednesday of each month)

Cost: FREE

Phone: (910) 396-5521/4175

Resource Provider: Fort Bragg Army Community Services

Last Updated: 2/28/2023 

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 3/9/2023

TO REPORT SUSPECTED ABUSE:

Fort Bragg Military Police +1(910)396-0391 or +1 (910)396-0392 or call 911

Family Member Behavioral Health (FMBH) +1 (910)907-7869

Cumberland Co. Department of Social Services (DSS)+1 (910)677-2450

Harnett County DSS: +1 (910)814-6662

Hoke County DSS: +1 (910)878-1988

Moore County DSS: +1 (910)947-5683

Lee County DSS: +1 (919)718-4690

Robeson County DSS: +1 (910)671-3500

OTHER RESOURCES:

Marriage and Family Counseling:

·       Family Member Behavioral Health (FMBH): +1 (910)907-7869

·       COSCOM – Joel Clinic: +1 (910)907-9073

·       Main Post – Clark Clinic: +1 (910)907-9670

·       Tricare: +1 (877)874-2273 (provides family counseling only)

·       Counseling Options

 

Marital Enrichment Classes:

·       Watters Family Life Center: +1 (910)396-6564

 

Misc:

·       Cumberland County Department of Social Services: +1 (910)677-2450

Family Member Behavioral Health (FMBH): +1 (910)907-7869 

 FAMILY SEPARATION / DEPLOYMENT SUPPORT

MILITARY & FAMILY READINESS CENTER:

 

Military & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include  Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Voting Assistance Program and support to Wounded Warriors. 

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg.  430

 

Intended for: Active Duty, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

 

Where: M&FRC, Bldg. 430

 

Cost: FREE

 

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact, American Red Cross, 1-877-272-7337.

 

Resource Provider: M&FRC Staff

 

Last Updated: 2/28/2023

MENTAL HEALTH:

Mental Health - Provides Mental Health assessment/evaluation and follow-up therapeutic services/interventions to address various mental health concerns for beneficiaries; provides prevention/outreach on various mental health-related topics.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Bldg 430

Intended for: Active Duty members 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays

Where: Military and Family Readiness Center

Cost: FREE

Phone: (910) 394-4700

Resource Provider: Mental Health Staff

Last Updated: 3/27/2023 

MILITARY FAMILY LIFE COUNSELOR:

Military Family Life Counselor (MFLC - Adult/Child) –assists service members and their Families with circumstances occurring across the military life cycle and aims to enhance operational and Family readiness. They provide support to individuals, couples, Families and groups for a range of issues including, but not limited to: deployment stress, reintegration, relocation adjustment, separation, anger management, conflict resolution, parenting, parent/child communication, relationship/family issues, coping skills, homesickness, and grief and loss. All MFLCs, provide confidential non-medical counseling services face-to-face, on and off of military installations.

All MFLCs have a master's degree or doctorate in a mental health- related field, such as social work, psychology, marriage and Family therapy or counseling, and possess a valid unrestricted counseling license or certification from a state, the District of Columbia, a U.S. commonwealth, or a U.S. territory that grants authority to provide counseling services as an independent practitioner in a respective field. Counseling is private and confidential, with the exception of mandatory state, federal, and military duty-to-warn reporting requirements.

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg. 430

Intended for: Active Duty members, Reserve, Guard, designated DoD civilian, and their eligible family members; surviving children. Children 18 years old or younger require parental consent for counseling sessions.

 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays and AMC Family Days.

 

Where: A&FRC, Bldg. 430

 

Cost: FREE

 

Phone: Adult/Child Counselor: We serve the entire Pope Army Airfield under Air Mobility Operations Group (AMOG)

43d Air Base Squadron (ABS) (910) 709-3973

43d Air Mobility Squadron (AMS) (910) 850-9854

18th Air Support Operations Group (ASOG) (910) 850-7263

43d Operations Support Squadron (OSS) (910) 985-0071 

 

Resource Provider: Military Family Life Counselors

 

Last Updated: 3/9/2023

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023

POPE AAF Religious Support Team (RST):

Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

 

Facility: Pope Chapel

 

Address: 315 Etheridge St

 

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

 

When: 0730-1630, Mon-Fri, on-call 24/7

 

Where: Pope AAF Chapel Bldg 317

 

Cost: FREE

 

Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to be connected with the duty Chaplain.

 

Resource Provider: Chaplains

 

Last Updated: 1/06/2023

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

 FINANCIAL COUNSELING / EMERGENCY AID

POPE AAF FINANCIAL READINESS OFFICE:

 

Pope AAF Financial Readiness Office - The office of Financial Readiness Program includes Personal Financial Counseling (PFC) to help you and your family manage finances, resolve financial problems, and reach long-term goals such as getting an education, buying a home and planning for retirement.

 

SUPPORT AND COUNSELING SERVICES

·       Confidential financial consultations for individuals and families

·       Referrals to military and community resources

·       Support for family members during deployment

·       Help with credit management and budgeting

·       Help navigating benefits

 TRAINING AND WORKSHOPS

·       Money Management

·       Budgeting and Developing Spending Plans

·       Debt and Credit Card Management

·       Consumer Rights and Obligations (dealing with creditors)

·       Financial Planning: Reaching Life Goals

·       Financial Readiness and Economic Security

·       Financial Readiness for Development

·       Transitioning to Civilian Life

·       Home Buying

·       Understanding Mortgages

·       Preventing Foreclosure

·       Kids and Money: Raising Financially Savvy Kids

·       Military Benefits, Pay, and Entitlements

·       Saving and Investments

·       Retirement Planning

·       Estate Planning

·       Taxes

·       Facility: Military & Family Readiness Center

·       Address: 829 Armistead Street, Bldg.  430

·       Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

·       When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

·       Where: M&FRC, Bldg. 430

·       Cost: FREE

·       Phone: (910) 366-7163

·       Resource Provider: Certified Personal Financial Planner

·       Last Updated: 2/28/2023

 

MILITARY & FAMILY READINESS CENTER:

 

Military & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include  Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Voting Assistance Program and support to Wounded Warriors. 

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg.  430

 

Intended for: Active Duty, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

 

Where: M&FRC, Bldg. 430

 

Cost: FREE

 

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact, American Red Cross, 1-877-272-7337.

 

Resource Provider: M&FRC Staff

 

Last Updated: 2/28/2023

AIR FORCE AID SOCIETY:

Air Force Aid Society (AFAS) - Provides world-wide emergency assistance to Airmen and their eligible family members to meet immediate needs in an emergency situation. AFAS provides interest-free loans and grants based on the individual situation for needs such as: emergency travel, child care/respite, vehicle repair/payment, medical/dental, moving costs, funeral expenses, utilities, and basis living expenses. Falcon loans up to $750 without First Sergeant or Commander approval.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Bldg.  430

 

Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays and AMC Family Days.

 

Where: M&FRC, Bldg. 430; in unit support is also available

 

Cost: FREE

 

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.

 

Resource Provider: A&FRC Staff

Last Updated: 3/20/2023 

FORT BRAGG FINANCIAL READINESS PROGRAM:

Fort Bragg Financial Readiness Program - is your resource for information on money matters. We can help you better understand financial topics like: 

  • Military pay
  • Checkbook/debit card management
  • Financial responsibility
  • Credit reporting
  • Debt elimination strategies
  • Saving
  • Investing
  • Budgeting

Facility: Soldier Support Center

Address: Normandy Dr. Bldg. 4-2843

 

Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0900-1630, Mon-Fri.  Closed on all federal holidays

 

Where: 3rd Floor

 

Cost: FREE

 

Phone: (910) 396-2507

 

Resource Provider: ACS Staff

Last Updated: 2/11/2023

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023 

 FITNESS / SLEEP / WEIGHT

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

ARMY WELLNESS CENTER:

The Army Wellness Center programs help build and sustain good health. Army Wellness Center (AWC) Health Educators and services empower individuals to set their own health goals and achieve them. AWC programs and services address lifestyle change in areas that affect both short and long-term health, engaging people in their “life space” - the places where they live, work, relax and rest. 

Address: 901 Armistead St, Fort Bragg NC 29310

Intended for: All Army Wellness Center services are open to all active duty, active duty dependents, retirees, and Reservists.

When: 0700-1600 Mon – Fri; 0700-1100 on Wednesdays (closed 1100-1200 daily and on all federal holidays)

Cost: FREE

Phone: 910.643-2101

Resource Provider: Army Wellness Center Staff

Last Updated: 3/15/2023 

AF CIVILIAN HEALTH PROMOTION SERVICES:

AF Civilian Virtual Wellness Program – The USAF Wellness Support Portal supports the Air Force Civilian Health Promotion Services (CHPS) program, now available at Air Force Materiel Command and Air Mobility Command locations.  DoD Civilian employees and Active Duty members can create an account today and access FREE online tools to assess your health and find resources to reach your goal for a healthier and more balanced life.

The CHPS Program offers a multitude of health and wellness services that enhance quality of life, improve productivity, encourage motivated and engaged employees, and promote a workplace culture of health.  DoD Civilian employees are eligible for all services with many also available to Active Duty members.  

  • Wellness Screenings
  • Health Education Classes
  • Awareness Campaigns
  • Wellness Challenges
  • Health Fairs
  • Health Education Classes
    • CHPS can teach classes during virtual unit/organization meetings (telephone or video conference)
    • Health and wellness informational video recordings at USAFwellness.com
  • Health and Wellness Consultations
    • Interact with a CHPS staff member one-on-one (phone or email) to get help with health and wellness concerns and get connected to resources
  • Wellness Web Portal – USAFwellness.com
    • Create an account and have access to tracking tools, healthy recipes, health information, pursue daily goals for a healthy lifestyle

·       Complete your Health Risk Assessment (HRA) Wellness Profile

·       Access your Cardiac Risk Profile (CRP) results (includes cholesterol, glucose, and blood pressure)

·       View your base’s calendar of health education classes

·       Learn how to participate in the next wellness challenge

·       Participate in a yearly incentive program to earn an award

Intended for:  Federal Service Civilians on Air Mobility Command installations and Active Duty members. 

When:  24/7

Website:  https://www.usafwellness.com/ or CHPSsupport@us.af.mil

Resource Provider: Federal Occupational Health

Last Updated: 3/15/2023

MENTAL HEALTH:

Mental Health - Provides Mental Health assessment/evaluation and follow-up therapeutic services/interventions to address various mental health concerns for beneficiaries; provides prevention/outreach on various mental health-related topics.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Bldg 430

Intended for: Active Duty members 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays

Where: Military and Family Readiness Center

Cost: FREE

Phone: (910) 394-4700

Resource Provider: Mental Health Staff

Last Updated: 3/27/2023 

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023

 GRIEF

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

 GUARD

NORTH CAROLINA AIR NATIONAL GUARD:

North Carolina Air National Guard - The North Carolina Air National Guard has two main bases across the state located in Charlotte and New London. They perform seven unique missions training and preparing the citizen-airman to respond to the Governor of North Carolina for state emergencies or the call of the President in times of crisis.

Facility: Charlotte Air National Guard Base

Address: 4930 Minuteman Way, Charlotte, NC 28208

Intended for: Primarily serves DoD Guard and DoD civilians, and their eligible family members.

When: 24/7 

Cost: FREE

Phone: 800-TO-GO-ANG

Last Updated: 3/15/2023 

 HARASSMENT

EQUAL OPPORTUNITY:

Equal Opportunity – Provide military and civilian complaint processing for allegations of unlawful discrimination and unlawful harassment. 

Military personnel who believe they have been subjected to unlawful discrimination or unlawful harassment based on race, color, religion, national origin, sex (including pregnancy), gender identity, sexual orientation, bullying and hazing. 

Civilian employees who believe they have been subjected to unlawful discrimination or unlawful harassment race, color, religion, national origin, sex (including pregnancy, gender identity, sexual orientation), age, disability, genetic information.  Additionally, reprisal or retaliation in any form against an employee who reports unlawful discrimination or harassment, or an employee who participated in the EO process will not be tolerated. 

In an effort to promote an environment free from unlawful discrimination and/or unlawful harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Negotiated Dispute Resolution Program. Specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.

Facility: Airman and Family Readiness Center

Address: 829 Armistead Street, Pope AAF, NC 29310

Intended for: Active Duty, Active Duty Dependents, Retirees, DoD Civilians (current employees, former employees, and applicants for employment)

When: 0730-1630, Mon-Thurs (Closed Fridays for training); all federal holidays and AMC Family Days

Where: Bldg. 430

Cost: FREE

Phone: (910) 394-2831; for after duty hours contact the Command Post at (910) 394-9000; Air Force Discrimination & Sexual Harassment Hotline (888)231-4058

Resource Provider: EO Specialists, EO Director

Last Updated: 05/09/2022

INSPECTOR GENERAL:

Inspector General (IG) The IG ensures the concerns of all complainants and the best interests of the Air Force are addressed through objective fact-finding to enhance the discipline, readiness, and warfighting capability of the entire wing.

Facility: Inspector General Office

Address: 259 Maynard Street

Intended for: Active Duty, Federal Service Civilians, and their eligible family members, and Retirees

When: 0800-1500, Mon-Fri

Where: 259 Maynard Street

Cost: FREE

Phone: (910) 394-1532

Website: https://eim2.amc.af.mil/org/PopeAAF/43AMOG/ig/Default.aspx

Resource Provider: IG Staff

Last Updated: 5/16/2022

POPE AAF Religious Support Team (RST):

Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything causing them stress, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

Facility: Pope Chapel

Address: 315 Etheridge St

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

When: 0730-1630, Mon-Fri, on-call 24/7

Where: Pope AAF Chapel Bldg 317

 

Cost: FREE

Phone: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 and the duty chaplain will respond.

Resource Provider: Chaplains

Last Updated: 5/09/2022

 HEALTH CONCERNS

43D MEDICAL SQUADRON:

43D Medical Squadron has the mission of ensuring the medical readiness of Air Force warfighters. We are designated as a limited scope military treatment facility and are comprised of 67 personnel providing force health protection, deployment medicine, primary care, dental, and operational mental health services to 2,900 active duty Airmen from 5 Major Commands and 45 separate units located at Ft. Bragg, NC.

History: The 43d Medical Group transitioned to the 43d Medical Squadron on 1 Jul 2010.

The squadron is comprised of four flights:

Aerospace and Operational Medicine Flight is composed of two elements/24 personnel providing Force Health and Flight Medicine services for both rated and nonrated Airmen. This flight functions as one of four patient-centered medical homes within the Army’s Byars Health Clinic.

Dental Flight is composed of 12 personnel offering both routine and operative dental care. The Dental Flight functions as a joint (AF/Army) clinic, currently located at Pope Dental Clinic 5424 Reilly Road, Pope Field 28308.

Operational Mental Health Flight is composed of 7 personnel offering Mental Health Services, workshops outreach, and Alcohol and Drug Abuse Prevention and Treatment (ADAPT) located at the Military and Family Readiness Center at 829 Armistead st, Pope Army Airfield, NC 28308. Our Mental Health flight manages the Disaster Mental Health capabilities for the 43 Air Mobility Operations Group (43 AMOG) and other AF tenant units. We also coordinate Air Force Family Advocacy cases with Womack Army Medical Center program.

Medical Support Flight – is composed of 10 personnel managing $2.2M budget, $600K information technology inventory, unit readiness, education & training platform and patient administration. It also coordinates an average of 45 annual Medical Evaluation Boards for Team Pope Airmen.

Facility:  Byars Health Clinic

Address:  2864 Woodruff St. Ft Bragg, NC 28307

Intended for:  Active Duty & Guard/Reserve

When:  0730-1600, Mon-Fri

Cost:  Military Benefit

Phone: Appointments:(910) 907.APPT (2778), 910-570-3087

Patient Care for out processing, Security Clearances & flying class physicals email:  usaf.bragg.43-aw.mbx.43-mds-bomc@health.mil

Resource Provider: Medical Staff

Last Updated: 3/29/2023

PATIENT RELATIONS:

Compassionate, Appreciative, Respectful, Encouraging (CARE)

Our mission is to acknowledge our beneficiaries right to seek solutions to problems, concerns, and unmet healthcare needs.  Patient Advocacy serves as a means to positively shape the patient experience; and acknowledge our Womack Army Medical Center staff and customer service champions.

Our vision is to provide the drive for Womack Army Medical Center to rank number one in customer service and patient satisfaction among all medical treatment facilities.

Patient Advocacy Services

All requests for assistance that are routed to our offices are replied to upon receipt and/or as soon as possible, typically within 24 hours Monday-Friday.  We are committed to assisting both our beneficiaries and WAMC staff with resolving concerns, education, information and resource sharing.

Facility:  Womack Army Medical Center

Address:  Bldg. 4-2817 Riley Rd, Fort Bragg, NC 28310

Intended for:  Active Duty, Guard/Reserve, and DoD Beneficiaries

When:  Tuesday & Thursday 0800-1600

              Monday & Friday by phone only

          Closed on all training and federal holidays

Cost:  FREE

Phone: (910) 907-6036

Website: https://womack.tricare.mil/Patient-Resources/Patient-Relations

Resource Provider: Patient Advocate

Last Updated: 2/11/2023 

MENTAL HEALTH:

Mental Health - Provides Mental Health assessment/evaluation and follow-up therapeutic services/interventions to address various mental health concerns for beneficiaries; provides prevention/outreach on various mental health-related topics.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Bldg 430

Intended for: Active Duty members 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays

Where: Military and Family Readiness Center

Cost: FREE

Phone: (910) 394-4700

Resource Provider: Mental Health Staff

Last Updated: 3/27/2023 

AF CIVILIAN HEALTH PROMOTION SERVICES:

AF Civilian Virtual Wellness Program – The USAF Wellness Support Portal supports the Air Force Civilian Health Promotion Services (CHPS) program, now available at Air Force Materiel Command and Air Mobility Command locations.  DoD Civilian employees and Active Duty members can create an account today and access FREE online tools to assess your health and find resources to reach your goal for a healthier and more balanced life.

The CHPS Program offers a multitude of health and wellness services that enhance quality of life, improve productivity, encourage motivated and engaged employees, and promote a workplace culture of health.  DoD Civilian employees are eligible for all services with many also available to Active Duty members.  

  • Wellness Screenings
  • Health Education Classes
  • Awareness Campaigns
  • Wellness Challenges
  • Health Fairs
  • Health Education Classes
    • CHPS can teach classes during virtual unit/organization meetings (telephone or video conference)
    • Health and wellness informational video recordings at USAFwellness.com
  • Health and Wellness Consultations
    • Interact with a CHPS staff member one-on-one (phone or email) to get help with health and wellness concerns and get connected to resources
  • Wellness Web Portal – USAFwellness.com
    • Create an account and have access to tracking tools, healthy recipes, health information, pursue daily goals for a healthy lifestyle

·       Complete your Health Risk Assessment (HRA) Wellness Profile

·       Access your Cardiac Risk Profile (CRP) results (includes cholesterol, glucose, and blood pressure)

·       View your base’s calendar of health education classes

·       Learn how to participate in the next wellness challenge

·       Participate in a yearly incentive program to earn an award

Intended for:  Federal Service Civilians on Air Mobility Command installations and Active Duty members. 

When:  24/7

Website:  https://www.usafwellness.com/ or CHPSsupport@us.af.mil

Resource Provider: Federal Occupational Health

Last Updated: 3/15/2023

ARMY WELLNESS CENTER:

Army Wellness Center - provide integrated and standardized primary prevention programs and services that promote enhanced and sustained healthy lifestyles to improve the overall well-being of Service Members, their Families, Civilians, Retirees, and Eligible Contractors. The Army Wellness Center (AWC) programs help build and sustain good health. AWC Health Educators and services empower individuals to set their own health goals and achieve them. AWC programs and services address lifestyle change in areas that affect both short- and long-term health, engaging people in their “life space”—the places where they live, work, relax and rest.

Facility: On the corner of Woodruff and Jackson streets, behind Callahan Fitness Center

Address: 901 Armistead St, Fort Bragg, NC 29310

Intended for: Service Members, their Families, Civilians, Retirees, and Eligible Contractors

When: 0700-1600 Mon – Fri; 0700-1100 on Wednesdays (closed 1230-1330 daily)

Cost: FREE

Phone: 910.643-2101

Resource Provider: Womack Medical Staff

Last Updated: 2/11/2023 

ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT (ADAPT):

Alcohol and Drug Abuse Prevention and Treatment (ADAPT) - Promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization.  Services include outreach, education, prevention programs, screening, assessment, and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use, preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Bldg 430

Intended for: Active-Duty members 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays

Where: Military and Family Readiness Center

Cost: FREE

Phone: (910) 394-4700

Resource Provider: Mental Health Staff

Last Updated: 3/27/2023 

 HOUSING

HOUSING:

Corvias Housing

Founded in 1998 as Picerne Military Housing, Corvias is a privately owned family of companies with a diversified national presence. We provide creative, sustainable and long-term solutions for a wide range of clients including the military, higher education and the public sector. Our expertise in public-private partnerships is just one of the many things that set us apart. We work with partners that share our core values and commitment to excellence because we're in it for the long haul. And we firmly believe in actively giving back to the communities in which we live and work.

Corvias is partnered with the Army in the ownership of approximately 24,000 homes across Aberdeen Proving Ground, Fort Bragg, Fort Meade, Fort Polk, Fort Riley, Fort Rucker and Fort Sill, and with the Air Force at Edwards AFB, Eglin AFB, Eielson AFB, Hurlburt Field, McConnell AFB, and Seymour Johnson AFB.

Corvias at Fort Bragg/Pope Army Airfield offers 12 vibrant communities encompassing over 6,000 homes and 400 apartments with various floor plan options.

Facility: Corvias Leasing Center

Address: 426 Souter Place, Fort Bragg NC, 28307; located between the Randolph ACP and the North Post Commissary

Intended for: All Active Duty, Reserve, Guard, Retired Military, DoD Federal Employee and DoD Contractors working on the installation.

When: 0800-1700, Mon-Fri

Where: Fort Bragg, North Carolina

Cost: Rental rates are generally dependent on the BAH rate for the senior ranking military member.  However, at times Corvias may offer options priced below BAH on select homes.

Phone: (910)-495-0878/ Fax: (910)-436- 0643

Email: braggrelocation@corvias.com

Website: https://bragg.corviaspm.com/

Resource Provider: Leasing Manager

Last Updated: 3/15/2023

 LEGAL ASSISTANCE

LEGAL OFFICE:

 The Legal Office supports warfighters, retiree’s, and dependents through the delivery of timely, accurate, and candid legal counsel and services.

Facility: 43d Air Mobility Operations Group Headquarters

Address: 259 Maynard St., Bldg. 309

Intended for: Active duty members and dependents, Reserve and Guard on active duty orders and their dependents, retired military members and their dependents, and DoD civilians with orders to deploy.

When: Our office is operating by appointment only due to COVID-19. We will notify the Pope community when we resume normal operations.

Appointments may be requested via:

Hours of Operation:

Monday – Thursday: 9:00 a.m.-3:30 p.m.

Friday: 9:00 a.m.-12 noon

Where: Second floor of 43d AMOG Headquarters, Bldg. 309

Cost: FREE

Phone: (910) 394-2341

Website: http://www.pope.af.mil/Units/Legal-Office/

Resource Provider: Office of the Staff Judge Advocate

Last Updated: 3/23/2023

AREA DEFENSE COUNSEL:

 Area Defense Counsel - The Area Defense Counsel (ADC) provides confidential, independent legal representation for service members who are suspected of committing an offense under the Uniform Code of Military Justice or facing adverse judicial or administrative actions. The ADC does not fall under the chain of command for any Air Force unit located at Pope AAF or Fort Bragg, NC; therefore, the ADC retains independence in the representation of service members.

The ADC's prime responsibility is to zealously and ethically represent clients during adverse military actions such as:

- Courts-martial and Article 32 hearings

- Article 15, nonjudicial punishment actions

- Involuntary administrative discharge actions

- Administrative Demotion actions

- Denial of Reenlistment

- Referral EPRs/OPRs

- Suspect Rights Advisements

- Line of Duty Investigations

- Reports of Survey

- LOCs, LOAs, and LORs

- UIF entries and Control Rosters

- Any other adverse actions in which counsel for a service member is required or authorized

Facility: Pope Airman Support Center

Address: 384 Maynard St, 2d Floor, Suite 232

Intended for: Air Force members only

When: 0900-1500, Mon-Fri, by appointment only

Cost: FREE

Office Phone: (910) 394-4423

Emergency Duty Cell: (910) 273-4528

Resource Provider: Area Defense Counsel and Defense Paralegal

Last Updated: 03/22//2023

VICTIMS’ COUNSEL:

Victims’ Counsel (VC) - The Victims’ Counsel (VC) team works with sexual assault and domestic violence victims by vigorously defending your rights to privacy, respect, and confidentiality. Your VC will work directly with the Sexual Assault Response Coordinators (SARCs) to provide advice, assistance, and advocacy throughout your military justice process.

- The VC represents YOU & YOU alone

- Provides confidential advice

- Protects YOUR rights/interests

- Offers YOU Legal Assistance

- Advises YOU on legal process

- Attends interviews with YOU

- Advocates for YOUR concerns

- Appears with YOU in court

- The VC is Independent: We are NOT in Wing Chain of Command

 Facility: Victims’ Counsel Office

Address: Seymour Johnson AFB

Intended for: Active Duty, Reserve, dependents & dependent minors, DoD civilians

When: 24/7

Phone: (919) 722-2660/4814

 After Hours: The VC can be reached after hours via cell phone (919) 221-2693. However, this IS NOT an emergency assistance line. In the event of an emergency situation related to a sexual assault, the 24/7 SAPR Hotline should be utilized at (618) 256-7272.

Last Updated: 1/6/2023 

MILITARY ONESOURCE:

Military OneSource - Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023

 MEDIATION

EQUAL OPPORTUNITY:

Equal Opportunity – Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII.  Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, sexual orientation, bullying and hazing.  DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information.  In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Negotiated Dispute Resolution Program. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Pope AAF, NC 29310

Intended for: Active Duty, Active Duty Dependents, Retirees, DoD Civilians (current employees, former employees, and applicants for employment)

When: 0730-1630, Mon-Thurs (Closed Fridays for training); all federal holidays and AMC Family Days

Where: Bldg. 430

Cost: FREE

Phone: (910) 394-2831; for after duty hours contact the Command Post at (910) 394-9000; Air Force Discrimination & Sexual Harassment Hotline (888)231-4058

Resource Provider: EO Specialists, EO Director

Last Updated: 03/16/2023

 MEDICAL APPOINTMENTS

43D Medical Squadron has the mission of ensuring the medical readiness of Air Force warfighters. We are designated as a limited scope military treatment facility and are comprised of 67 personnel providing force health protection, deployment medicine, primary care, dental, and operational mental health services to 2,900 active duty Airmen from 5 Major Commands and 45 separate units located at Ft. Bragg, NC.

History: The 43d Medical Group transitioned to the 43d Medical Squadron on 1 Jul 2010.

The squadron is comprised of four flights:

Aerospace and Operational Medicine Flight is composed of two elements/24 personnel providing Force Health and Flight Medicine services for both rated and nonrated Airmen. This flight functions as one of four patient-centered medical homes within the Army’s Byars Health Clinic.

Dental Flight is composed of 12 personnel offering both routine and operative dental care. The Dental Flight functions as a joint (AF/Army) clinic, currently located at Pope Dental Clinic 5424 Reilly Road, Pope Field 28308.

Operational Mental Health Flight is composed of 7 personnel offering Mental Health Services, workshops outreach, and Alcohol and Drug Abuse Prevention and Treatment (ADAPT) located at the Military and Family Readiness Center at 829 Armistead st, Pope Army Airfield, NC 28308. Our Mental Health flight manages the Disaster Mental Health capabilities for the 43 Air Mobility Operations Group (43 AMOG) and other AF tenant units. We also coordinate Air Force Family Advocacy cases with Womack Army Medical Center program.

Medical Support Flight – is composed of 10 personnel managing $2.2M budget, $600K information technology inventory, unit readiness, education & training platform and patient administration. It also coordinates an average of 45 annual Medical Evaluation Boards for Team Pope Airmen.

Facility:  Byars Health Clinic

Address:  2864 Woodruff St. Ft Bragg, NC 28307

Intended for:  Active Duty & Guard/Reserve

When:  0730-1600, Mon-Fri

Cost:  Military Benefit

Phone: Appointments:(910) 907.APPT (2778), 910-570-3087

Patient Care for out processing, Security Clearances & flying class physicals email:  usaf.bragg.43-aw.mbx.43-mds-bomc@health.mil

Resource Provider: Medical Staff

Last Updated: 3/29/2023

 PATIENT ADVOCATE

PATIENT RELATIONS:

Compassionate, Appreciative, Respectful, Encouraging (CARE)

Our mission is to acknowledge our beneficiaries right to seek solutions to problems, concerns, and unmet healthcare needs.  Patient Advocacy serves as a means to positively shape the patient experience; and acknowledge our Womack Army Medical Center staff and customer service champions.

Our vision is to provide the drive for Womack Army Medical Center to rank number one in customer service and patient satisfaction among all medical treatment facilities.

Patient Advocacy Services

All requests for assistance that are routed to our offices are replied to upon receipt and/or as soon as possible, typically within 24 hours Monday-Friday.  We are committed to assisting both our beneficiaries and WAMC staff with resolving concerns, education, information and resource sharing.

Facility:  Womack Army Medical Center

Address:  Bldg. 4-2817 Riley Rd, Fort Bragg, NC 28310

Intended for:  Active Duty, Guard/Reserve, and DoD Beneficiaries

When:  Tuesday & Thursday 0800-1600

              Monday & Friday by phone only

          Closed on all training and federal holidays

Cost:  FREE

Phone: (910) 907-6036

Website: https://womack.tricare.mil/Patient-Resources/Patient-Relations

Resource Provider: Patient Advocate

Last Updated: 2/11/2023 

 RELOCATION

MILITARY & FAMILY READINESS CENTER:

 

Military & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include  Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Voting Assistance Program and support to Wounded Warriors. 

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg.  430

 

Intended for: Active Duty, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

 

Where: M&FRC, Bldg. 430

 

Cost: FREE

 

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact, American Red Cross, 1-877-272-7337.

 

Resource Provider: M&FRC Staff

 

Last Updated: 2/28/2023

RELOCATION READINESS PROGRAM:

Relocation Readiness Program - If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the Relocation Assistance Program provides services and resources to help make this transition as smooth as possible. Below is a list of resources.

  • PCS planning – Most relocation assistance programs offer counseling/consultations to assist in the moving process. Those making their first military move, those making their first overseas move or those with challenging or complex situations should contact their installation Relocation Assistance Program office as soon as possible for information and assistance.
  • Plan My Move is an online tool that helps break the moving process down into clear, manageable steps for all family members. This Department of Defense relocation tool provides details about housing, transportation, finances, family and more.
  • Military OneSource offers a variety of moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move.
  • Workshops and briefings – Workshops vary from installation to installation, but you may find classes on housing options, moving with children, moving with pets or general moving preparation and resources.
  • Predeparture briefings – Briefings may be called Smooth Move or PCS Briefing and provide essential information about your next duty station. Briefings can be critical in setting you up for success during the transition to your next duty station.
  • Settling-in services – Welcome Wagon services or local area tours may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
  • Foreign-born spouse support – Whether you have questions or concerns about immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals. Services may vary by service and installation.
  • Emergency assistance – From time to time, emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance and referrals.
  • Authorized housing flexibility options – The 2018 National Defense Authorization Act authorized housing flexibility options for eligible service members in receipt of PCS orders within the United States. This includes possible extended stays in government housing and early moving opportunities. For additional information and eligibility considerations, contact your military personnel office. Please note that application of these policies may vary across services.
  • Spouse Reimbursement – The 2018 National Defense Authorization Act allows each service branch to reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. This includes moves that cross U.S. state lines, as well as OCONUS to stateside moves. See this Military OneSource article on Transferring Your Professional License for more information and specific service branch policies.

Facility: Soldier Support Center

Address: Bldg. 4-2843, Normandy Dr. Fort Bragg, NC 28308

Intended for: Active Duty members and their families, Reserve and Guard on active duty orders Federal Service Civilians, and their eligible family members.  

When: 0800 – 1700, Mon-Fri.  Closed on all federal holidays 

Cost: FREE

Phone: (910) 396-8683/(910) 396-8682

Website: https://installations.militaryonesource.mil/military-installation/fort-bragg/military-and-family-support-center/relocation-assistance

Resource Provider: ACS Staff

Last Updated: 3/15/2023

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

 RESERVE

AIR FORCE RESERVE:


Air Force Reserve - The mission of the Air Force Reserve is to Fly, Fight & Win … in air, space and cyberspace. Whether you’ve experienced military life before or not, you have the opportunity to serve your country, earn extra income and gain health, education and other benefits. You serve where you live without interrupting your civilian career or higher education. From Pilots and Mechanics to Healthcare and Cyber careers, part-time jobs with full-time benefits are available in the Air Force Reserve.

Facility: Bldg. 308

Address: 384 Maynard St, Pope AAF, NC 28308

Intended for: Primarily serves AF Reserve members, Civilian employees, and their eligible family members

When: By Appointment Only

Cost: FREE

Phone: (800) 257-1212

Last Updated: 3/18/2023

 SAFETY

Air Force Mishap Prevention Program:


The mission of the Safety office is to minimize the loss of Air Force resources and protect Air Force personnel from death, injuries or occupational illnesses by managing risks on and off-duty.  The Safety staff accomplishes its mission through education, promotion, and enhances the total organizational performance by completing worksite surveys of industrial/administrative activities for both military and civilian employees; reports unsafe, unhealthy, or hazardous working conditions; manages and develops occupational safety, health and risk management policy, procedures, standards, and objectives for implementation of the Air Force Mishap Prevention Program within the installation as a whole. Year-round safety focus--special emphasis on seasonal safety programs such as the "Critical Days of Summer."

 

Facility: Bldg. 758

 

Address: 4825 Surveyor St. Room 213

 

Intended for: All military and civilian employees

 

When: 0730 – 1630, Mon-Fri  

 

Cost: FREE

 

Phone: (910) 394-8380

 

Resource Provider: Safety Office Staff

 

Last Updated: 3/29/2023


DIRECTORATE OF EMERGENCY SERVICES:

Directorate of Emergency Services:  – serves and protects the greater Fort Bragg community by fostering a safe and secure environment. A premier team of integrated professionals committed to preparing for the unforeseen, preventing the avoidable, responding to any emergency and capable of restoring normalcy through rapid recovery.

Facility: Bldg 2-5935

Address: corner of Butner and Armistead

Intended for:  All Fort Bragg and Pope AAF personnel and families 

When: 0800 - 1700, Mon-Fri

Cost: FREE

Phone: Office: (910) 907-2556

Resource Provider: Fort Bragg Garrison

Last Updated: 3/15/2023

FORT BRAGG FAMILY ADVOCACY PROGRAM (prevention):

 

Family Advocacy Program (FAP) – The Fort Bragg Family Advocacy Program (FAP) helps Service Members and their Families recognize and prepare for the unique challenges of military lifestyles. Our services include seminars, workshops, counseling, and intervention to help strengthen the relationships of military Families.

We are also dedicated to the prevention domestic abuse, child abuse, and neglect of Service Members and their Families through offering education, prompt reporting, investigation, intervention, and treatment.

If you need help, please call the National Domestic Violence Hotline at +1 (800)799-7233. You should also contact your installation’s Family Advocacy Program for more information.

Child Abuse: What is child abuse? For more information on what child abuse is, or how to report child abuse, visit our Child Abuse web page. If you fear a child is in immediate danger, call 911.

To report suspected abuse or neglect, call the 24/7 reporting Point of Contact (RPOC) for Fort Bragg, the Military Police at +1 (910)396-0391. Another resource to report child abuse is the National Child Abuse Hotline at +1 (800)422-4453.


If you have questions, call us! If you are concerned about your privacy, you don’t have to give your name. You don’t even have to want Fort Bragg services, we will still help!

 

Facility: Soldier Support Center – 3rd floor

 

Address: bldg. 4-2843 Normandy Dr. Fort Bragg, NC 28308

 

Intended for:  Active Duty, Guard/Reserve, DoD beneficiaries

 

When: 0800 - 1700, Mon-Fri (closed the 2nd Wed of each month from 0800 – 1200)

 

Where: Soldier Support Center – 3rd floor

 

Cost: FREE

 

Phone: Office:(910) 396-5521

 

Resource Provider: Fort Bragg Army Community Services

 

Last Updated: 3/27/2023

LAW ENFORCEMENT CENTER:

Law Enforcement Center – Fort Bragg's Law Enforcement Center and Office of the Provost Marshal provides 24-hour law enforcement, force protection, and community assistance to Commanders, Soldiers, Family members, Civilians and guests of Fort Bragg and maintains liaison with federal, state and local law enforcement agencies and supports installations contingency operations.

The Provost Marshal (PM) is installation commander's advisor for MP law and order operations. As the chief law enforcement officer on the installation the PM provides the installation commander with professional and technical advice concerning law and order objectives, policies, and directives. 

Mission

Enhance the quality of life on Fort Bragg by working in partnership with the community to preserve the peace, reduce fear, and prevent crime in order to provide for a safe and secure environment, 

Vision

Provide a Professional, Adaptive, Responsive, and Trained Law Enforcement Center committed to the safety and security of our Fort Bragg Community through proactive community problem oriented policing efforts and solid communication with our community.

Facility: Fort Bragg Law Enforcement Center

Address: Bldg. 2-5634 

Intended for:  Fort Bragg and Pope AAF

When: 0900-1700, Mon-Fri (closed on federal holidays)

Cost: FREE

Phone: Office: (910) 396-5589/9271

Resource Provider: Fort Bragg Provost Marshall

Last Updated: 3/15/2023

 SEXUAL ASSAULT RESOURCES

POPE ARMY AIRFIELD SEXUAL ASSAULT PREVENTION AND RESPONSE OFFICE:


Sexual Assault Prevention and Response Office (SAPR) is a DoD-wide quality of life program for victims of sexual assault crimes that provides the following services:

 

-- 24/7 Helpline: 

  • SAPR personnel can be reached via the Pope AAF 24/7 helpline and will provide consultation, information, referral and advocacy support.
  • DoD Safe Helpline:  A sexual assault crisis support and resource service for adult Service members of the DoD community.  24/7 help is just a click, call or text away.
    • Click www.SafeHelpline.org
    • Call 877-995-5247
    • Text 55-247-text location for nearest support resources

-- Reporting Options:

  • Restricted: NO INVESTIGATION-- Maintains Confidentiality - Report MUST be made to SARC, Healthcare Provider, Chaplain, SVC or Victim Advocate ONLY.
  • Unrestricted:  INITIATES INVESTIGATION - Sexual assault disclosure/information is given to mandatory reporters (chain of command to include immediate supervisor, 1st Sgt, commanders, OSI, Security Forces) or when the victim wants to proceed to investigation.

-- Victim Advocates: A trained and DoD certified advocate who provides crisis intervention, information and referral of on/off base helping agency services to include support through medical, counseling and legal proceedings.

Facility: Sexual Assault Prevention and Response Office

Address: 829 Armistead St Bldg 430, room 1009/1010

Intended for: Active Duty, Guard/Reserve, Dependents 18+, AF Civilians

When: on-call 24/7

Where: Military & Family Readiness Center

Cost: FREE

Phone: Office (910) 394-4551/1452; 24/7 Helpline (910) 394-7272

Resource Provider: SARC, Victim Advocate

Last Updated: 28 Mar 2023

FORT BRAGG SEXUAL HARASSMENT/ASSAULT RESPONSE AND PREVENTION (SHARP) PROGRAM:

The Armed Forces’ Sexual Harassment/Assault Response and Prevention (SHARP) Program is the Armed Forces’ integrated, proactive effort to end the crimes of sexual harassment and sexual assault within our ranks. Sexual harassment and sexual assault have no place in the Armed Forces. If you have been the victim of sexual harassment or sexual assault, you have a voice, you have rights, and we’re here to help. 
The Armed Forces’ SHARP Program also:
•Permeates the Armed Forces structure from the Pentagon down to the individual Soldier level.
•Has full-time military and civilian staff at the brigade level and higher.
•Promotes cultural change across the Armed Forces, with a vision toward a culture of dignity and respect in which Soldiers, Civilians and Family Members intervene in potential situations that could result in sexual harassment and sexual assault to protect one another.
•Includes a comprehensive effort to educate leaders and Soldiers about sexual harassment and sexual assault.
•Employs a concrete training program that teaches Soldiers and Civilians to be alert to serial offender tactics, to intervene to stop incidents and disrupt offenders, and where and how to seek help.
•Provides commanders with the essential resources, education, and training they need to succeed in bringing an end to sexual harassment and sexual assault within their units and build a command culture in which these crimes are not tolerated.

Intended for: Active Duty, Guard/Reserve, Dependents 18+, DoD Civilians

When: on-call 24/7

Where: Fort Bragg, NC

Cost: FREE

Phone: Office (910) 907-3681; 24/7 Helpline (910) 584-4267

Resource Provider: SARC, Victim Advocate

Last Updated: 03/22/2023

VICTIMS’ COUNSEL:

Victims’ Counsel (VC) - The Victims’ Counsel (VC) team works with sexual assault and domestic violence victims by vigorously defending your rights to privacy, respect, and confidentiality. Your VC will work directly with the Sexual Assault Response Coordinators (SARCs) to provide advice, assistance, and advocacy throughout your military justice process.

- The VC represents YOU & YOU alone

- Provides confidential advice

- Protects YOUR rights/interests

- Offers YOU Legal Assistance

- Advises YOU on legal process

- Attends interviews with YOU

- Advocates for YOUR concerns

- Appears with YOU in court

- The VC is Independent: We are NOT in Wing Chain of Command

 Facility: Victims’ Counsel Office

Address: Seymour Johnson AFB

Intended for: Active Duty, Reserve, dependents & dependent minors, DoD civilians

When: 24/7

Phone: (919) 722-2660/4814

 After Hours: The VC can be reached after hours via cell phone (919) 221-2693. However, this IS NOT an emergency assistance line. In the event of an emergency situation related to a sexual assault, the 24/7 SAPR Hotline should be utilized at (618) 256-7272.

Last Updated: 1/6/2023 

 

FORT BRAGG FAMILY ADVOCACY PROGRAM (prevention):

 

Family Advocacy Program (FAP) – The Fort Bragg Family Advocacy Program (FAP) helps Service Members and their Families recognize and prepare for the unique challenges of military lifestyles. Our services include seminars, workshops, counseling, and intervention to help strengthen the relationships of military Families.

We are also dedicated to the prevention domestic abuse, child abuse, and neglect of Service Members and their Families through offering education, prompt reporting, investigation, intervention, and treatment.

If you need help, please call the National Domestic Violence Hotline at +1 (800)799-7233. You should also contact your installation’s Family Advocacy Program for more information.

Child Abuse: What is child abuse? For more information on what child abuse is, or how to report child abuse, visit our Child Abuse web page. If you fear a child is in immediate danger, call 911.

To report suspected abuse or neglect, call the 24/7 reporting Point of Contact (RPOC) for Fort Bragg, the Military Police at +1 (910)396-0391. Another resource to report child abuse is the National Child Abuse Hotline at +1 (800)422-4453.


If you have questions, call us! If you are concerned about your privacy, you don’t have to give your name. You don’t even have to want Fort Bragg services, we will still help!

 

Facility: Soldier Support Center – 3rd floor

 

Address: bldg. 4-2843 Normandy Dr. Fort Bragg, NC 28308

 

Intended for:  Active Duty, Guard/Reserve, DoD beneficiaries

 

When: 0800 - 1700, Mon-Fri (closed the 2nd Wed of each month from 0800 – 1200)

 

Where: Soldier Support Center – 3rd floor

 

Cost: FREE

 

Phone: Office:(910) 396-5521

 

Resource Provider: Fort Bragg Army Community Services

 

Last Updated: 3/27/2023

POPE AAF Religious Support Team (RST):

Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

 

Facility: Pope Chapel

 

Address: 315 Etheridge St

 

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

 

When: 0730-1630, Mon-Fri, on-call 24/7

 

Where: Pope AAF Chapel Bldg 317

 

Cost: FREE

 

Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to be connected with the duty Chaplain.

 

Resource Provider: Chaplains

 

Last Updated: 1/06/2023

CUMBERLAND COUNTY RAPE CRISIS CENTER (The Phoenix Center):

Provides confidential services to any person whose life has been effected by sexual violence.  Services include a 24-hour crisis line and emergency room responders, counseling by licensed professionals, support groups to victims over the age of 18, court room advocacy during the trial process and community awareness regarding safety, statistics, resources and sexual abuse.  

Facility: Rape Crisis Center

Address: 519 Ramsey Street Fayetteville NC 

Intended for: Any person effected by sexual violence

When: 0800-1700, Mon-Fri

Where:  Downtown Fayetteville, Ramsey St

Cost: FREE

Phone: (910) 485-7273 24/7 access or 1.800.656.HOPE

Website: http://www.rapecrisisonline.org

Resource Provider: Counselors

Last Updated: 3/15/2023

OTHER HELPFUL RESOURCES:

•National Sexual Assault Hotline: +1 (800)656-HOPE (4673) 
•Men Can Stop Rape +1(202) 265-6530
•National Center on Domestic & Sexual Violence (military resources) +1 (512)407-9020 
•National Sexual Violence Resource Center +1 (877)739-3895
•Rape Abuse & Incest National Network +1 (800)656-4673 ext. 3 

 SINGLE AIRMEN

MILITARY & FAMILY READINESS CENTER:

 

Military & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include  Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Voting Assistance Program and support to Wounded Warriors. 

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg.  430

 

Intended for: Active Duty, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

 

Where: M&FRC, Bldg. 430

 

Cost: FREE

 

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact, American Red Cross, 1-877-272-7337.

 

Resource Provider: M&FRC Staff

 

Last Updated: 2/28/2023

BETTER OPPORTUNITIES FOR SINGLE SOLDIERS (BOSS):

The Fort Bragg Better Opportunities for Single Soldiers Program (BOSS) supports the overall quality of life for the 29,000 plus single and unaccompanied Service Members (including single parents) on the installation. The BOSS program supports the chain of command by identifying quality of life issues and concerns by providing recommendations for improvement.


It assists single Service Members in identifying and planning recreational and leisure activities that are offered in a safe and exciting environment. It provides an opportunity for single Service Members to participate and contribute to their respective communities and gives the individual a sense of responsibility and involvement.


The BOSS program is vital to overall mission accomplishment and serves as a unified voice for single Service Members. Find out more about your unit and installation program so BOSS can become one of your many tools for success.

Facility: Fort Bragg BOSS Program Office

Address: Sapper Street, Bldg. H-4358, Fort Bragg, NC 28310

Intended for: Single and unaccompanied Service Members (including single parents) on Fort Bragg/Pope AAF.  

When: 0900 – 1700, Mon-Fri.  

Cost: FREE Information; cost varies per activity

Phone: (910) 396-7751/(910)643-4569

Resource Provider: U.S. Army - Fort Bragg

Last Updated: 3/15/2023

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023

POPE AAF Religious Support Team (RST):

Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

 

Facility: Pope Chapel

 

Address: 315 Etheridge St

 

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

 

When: 0730-1630, Mon-Fri, on-call 24/7

 

Where: Pope AAF Chapel Bldg 317

 

Cost: FREE

 

Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to be connected with the duty Chaplain.

 

Resource Provider: Chaplains

 

Last Updated: 1/06/2023

 SPECIAL NEEDS

EXCEPTIONAL FAMILY MEMBER PROGRAM (EFMP-FORCE SUPPORT):  


EFMP-FS - Provides support services for all members of Pope AAF that have a family member with special needs.  We provide resources both on and off the installation as well as Educational Opportunities, Special Events, Sporting Activities (Special Olympics), Camps, Social Opportunities, Crisis Assistance/Support, Employment, Family Assistance, Relocation Assistance, Separation/Deployment Support, Single Airmen, Special Needs, Transition Assistance and Volunteer Opportunities.
Respite Care - The Air Force has partnered with Child Care Aware of America to offer respite care to families with children enrolled in EFMP with moderate or severe special needs. Respite care hours vary between 8-20 per month based on the Airman’s status and the EFM’s condition. Respite care is free to eligible families. Sibling’s care is also available at no cost. 

Facility: Military & Family Readiness Center

Address: 829 Armistead Street, bldg. 430 

Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.

When: 0800 – 1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

Where: M&FRC, Bldg.  430

Phone: (910) 394-2538

Resource Provider: EFMP Education Specialist

Last Updated: 2/28/2023
 

FORT BRAGG EXCEPTIONAL FAMILY MEMBER PORGRAM (EFMP):  

 

The Exceptional Family Member Program (EFMP) is a program offered by each service to support families with special medical and educational needs throughout the service member’s career. Family members should enroll in EFMP when a qualifying condition is diagnosed. Each branch has its own EFMP and enrollment process.

EFMP family support services are also available at your installation. The family support services team is your main point of contact for EFMP information.

They can connect you with:

  • Military Support Services and Resources
  • Community Support Services and Resources

The family support services team can also answer specific EFMP questions based on your branch or installation.

Facility: Joel Clinic

Address: 4861 Logistics St., Fort Bragg, NC 28310

Intended for: Service members and their eligible family members

When: 0730 – 1600 (Closed on federal holidays and the last Wednesday afternoon of each month from 1200 – 1600)

Where: Joel Clinic  Fort Bragg, NC

Cost: FREE

Phone: (910) 907-EFMP (3367)

Website: https://womack.tricare.mil/Patient-Resources/Exceptional-Family-Member-Program-EFMP

Resource Provider: Fort Bragg Medical personnel

Last Updated: 03/15/2023

MILITARY & FAMILY READINESS CENTER:

 

Military & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include  Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Voting Assistance Program and support to Wounded Warriors. 

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg.  430

 

Intended for: Active Duty, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

 

Where: M&FRC, Bldg. 430

 

Cost: FREE

 

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact, American Red Cross, 1-877-272-7337.

 

Resource Provider: M&FRC Staff

 

Last Updated: 2/28/2023


MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023

 SPIRITUAL / RELIGIOUS SUPPORT

POPE AAF Religious Support Team (RST):

Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

 

Facility: Pope Chapel

 

Address: 315 Etheridge St

 

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

 

When: 0730-1630, Mon-Fri, on-call 24/7

 

Where: Pope AAF Chapel Bldg 317

 

Cost: FREE

 

Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to be connected with the duty Chaplain.

 

Resource Provider: Chaplains

 

Last Updated: 1/06/2023

FORT BRAGG CHAPLAIN:

Fort Bragg Chaplain Religious Services Office - The Religious Support Office is the official start point in supporting spiritual growth and resiliency for Soldiers and their Families. Contact us and we will support you in your spiritual journey. Multiple religious services covering a variety of faith backgrounds offered weekly.

Facility: Religious Support Office

Address: Bldg. 2-1114 on the corner of Macomb and Jackson St, Ft Bragg, NC

Intended for: Anyone with an ID card, including teens, adolescents, and dependents

When: 0900-1130 and 1300-1700, Mon-Thur; Fri 0900-1130 and 1300-1500

Cost: FREE

Phone: (910) 396-1121; for emergency services after duty hours, contact the Installation Operation cell @ 910.396.0371.

Resource Provider: Chaplains

Last Updated: 1/06/2023

WATTERS FAMILY LIFE CENTER

Watters Family Life Center: 100% confidential Chaplain counselling and resiliency services offered by Chaplains with specialized training and background in counseling.

Address: 1-3358 Randolph St. Fort Bragg, NC 28310

Intended for: Anyone with an ID card, including teens, adolescents, and dependents

When: Monday – Friday, 0900 – 1600

Cost: FREE

Phone: 910-396-6564

Resource Provider: Chaplains

Last Updated: 1/06/23

 SUICIDAL THOUGHTS

If you or a serviceman you know is experiencing a crisis dial 988 or use this confidential, toll-free crisis line (800) 273-8255 and press “1” to reach caring Department of Veterans Affairs responders. The Veterans Crisis Line can also be reached by text at 838255 or through online chat.

POPE AAF Religious Support Team (RST):

Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

 

Facility: Pope Chapel

 

Address: 315 Etheridge St

 

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

 

When: 0730-1630, Mon-Fri, on-call 24/7

 

Where: Pope AAF Chapel Bldg 317

 

Cost: FREE

 

Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to be connected with the duty Chaplain.

 

Resource Provider: Chaplains

 

Last Updated: 1/06/2023

MENTAL HEALTH:

Mental Health - Provides Mental Health assessment/evaluation and follow-up therapeutic services/interventions to address various mental health concerns for beneficiaries; provides prevention/outreach on various mental health-related topics.

Facility: Military and Family Readiness Center

Address: 829 Armistead Street, Bldg 430

Intended for: Active Duty members 

When: 0800-1600, Mon-Fri.  Closed on all federal holidays

Where: Military and Family Readiness Center

Cost: FREE

Phone: (910) 394-4700

Resource Provider: Mental Health Staff

Last Updated: 3/27/2023 

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

 TRANSITION ASSISTANCE

MILITARY & FAMILY READINESS CENTER:

 

Military & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include  Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Voting Assistance Program and support to Wounded Warriors. 

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg.  430

 

Intended for: Active Duty, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

 

Where: M&FRC, Bldg. 430

 

Cost: FREE

 

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact, American Red Cross, 1-877-272-7337.

 

Resource Provider: M&FRC Staff

 

Last Updated: 2/28/2023

RELOCATION READINESS PROGRAM:

Relocation Readiness Program - If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the Relocation Assistance Program provides services and resources to help make this transition as smooth as possible. Below is a list of resources.

  • PCS planning – Most relocation assistance programs offer counseling/consultations to assist in the moving process. Those making their first military move, those making their first overseas move or those with challenging or complex situations should contact their installation Relocation Assistance Program office as soon as possible for information and assistance.
  • Plan My Move is an online tool that helps break the moving process down into clear, manageable steps for all family members. This Department of Defense relocation tool provides details about housing, transportation, finances, family and more.
  • Military OneSource offers a variety of moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move.
  • Workshops and briefings – Workshops vary from installation to installation, but you may find classes on housing options, moving with children, moving with pets or general moving preparation and resources.
  • Predeparture briefings – Briefings may be called Smooth Move or PCS Briefing and provide essential information about your next duty station. Briefings can be critical in setting you up for success during the transition to your next duty station.
  • Settling-in services – Welcome Wagon services or local area tours may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
  • Foreign-born spouse support – Whether you have questions or concerns about immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals. Services may vary by service and installation.
  • Emergency assistance – From time to time, emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance and referrals.
  • Authorized housing flexibility options – The 2018 National Defense Authorization Act authorized housing flexibility options for eligible service members in receipt of PCS orders within the United States. This includes possible extended stays in government housing and early moving opportunities. For additional information and eligibility considerations, contact your military personnel office. Please note that application of these policies may vary across services.
  • Spouse Reimbursement – The 2018 National Defense Authorization Act allows each service branch to reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. This includes moves that cross U.S. state lines, as well as OCONUS to stateside moves. See this Military OneSource article on Transferring Your Professional License for more information and specific service branch policies.

Facility: Soldier Support Center

Address: Bldg. 4-2843, Normandy Dr. Fort Bragg, NC 28308

Intended for: Active Duty members and their families, Reserve and Guard on active duty orders Federal Service Civilians, and their eligible family members.  

When: 0800 – 1700, Mon-Fri.  Closed on all federal holidays 

Cost: FREE

Phone: (910) 396-8683/(910) 396-8682

Website: https://installations.militaryonesource.mil/military-installation/fort-bragg/military-and-family-support-center/relocation-assistance

Resource Provider: ACS Staff

Last Updated: 3/15/2023

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/11/2023

EMPLOYEE ASSISTANCE PROGRAM:

The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.

Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.

The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.

The FOH EAP offers a wide variety of services including:

Convenient and Confidential Access

Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.

Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.

FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 3/9/2023 

 VOLUNTEER ASSISTANCE

MILITARY & FAMILY READINESS CENTER:

 

Military & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include  Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Voting Assistance Program and support to Wounded Warriors. 

 

Facility: Military & Family Readiness Center

 

Address: 829 Armistead Street, Bldg.  430

 

Intended for: Active Duty, Reserve, Guard, Federal Service Civilians, and their eligible family members. 

 

When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

 

Where: M&FRC, Bldg. 430

 

Cost: FREE

 

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact, American Red Cross, 1-877-272-7337.

 

Resource Provider: M&FRC Staff

 

Last Updated: 2/28/2023


ARMY COMMUNITY SERVICES VOLUNTEER PROGRAM:

Army Volunteer Corps – The Army Community Service (ACS) Volunteer Program offers valuable opportunities to gain experience and directly impact change within Army Community Service programs. Our ACS Volunteers are eligible to receive 10 hours per week in free childcare. For CYS registration information, please visit CYS or Childcare Info. Available volunteer opportunities for ACS and other installation activities may be found by visiting Army One Source. All volunteers must be registered in the Volunteer Management Information System (VMIS), accessible through the Army One Source website.

Facility: Soldier Support Center

Address: Bldg. 4-2843 Normandy Dr.

Intended for: Anyone interested in volunteering  

When: 0800-1700, Mon-Fri.  Closed on all Federal holidays.

Cost: FREE

Phone: (910) 396-8160

Resource Provider: Fort Bragg ACS

Last Updated: 2/28/2023

RED CROSS:

Red Cross - The Red Cross helps members of the military, veterans and their families prepare for, cope with, and respond to, the challenges of military service. The American Red Cross office at Scott AFB Force Base holds safety classes such as CPR and First Aid as well as many volunteer programs. It also provides financial assistance and critical support in time of need and life-changing events. The Red Cross assists in contacting active duty military if needed in the event of death, emergency illness, critical accident, or birth of a new child. The service member’s unit commander then decides if leave needs to be granted for the service member to return home.

Facility: Red Cross Office

Address: 1-1139 Macomb St. Fort Bragg, NC 28310

Intended for: Military members, Veterans, and their dependents

When: 0900-1530, Mon-Fri

Cost: FREE

Phone: (910) 396-1231; for emergencies call 1.877.272.7337

Website: http://www.redcross.org/

Resource Provider: Red Cross Staff

Last Updated: 2/28/2023

LOCAL VOLUNTEER OPPORTUNITIES:

North Carolina Veterans Park – Volunteers Needed! Located in historic downtown Fayetteville, this is the first state park dedicated to military veterans, young and old, living or deceased, from all branches of the Armed Services.  If you are interested in volunteering, contact Mr. Clyde V Vaughan, Volunteer Coordinator, NC State Veterans Park, +1 (910)822-4362 or +1 (910)366-2360, or email.
Fourth Friday – Every Month – Downtown Fayetteville! Visit The Arts Council for more information. 
The Haven - Animal Rescue - Various volunteer opportunities available.
Guardian Ad Litem – Be an Advocate for a Child!
Urban Farming Tour Docents – Interested in learning more about organic farming, or even volunteering to be a tour docent for one of the locations in Cumberland or Moore County?  Visit Sustainable Sandhills for more information. You may also contact Heather Brown via email or call +1 (910)639-7024. 
Arts Council – For more information on the Arts Council and volunteer opportunities, visit The Arts Council.
International Folk Festival in downtown Fayetteville is looking for volunteers! Visit The Arts Council to figure out how you can help.
• MDA Camp Needs You!!! The Muscular Dystrophy Association Summer Camp is often referred to as “the best week of the year”. Our camp is unique because we’re able to offer a week of barrier-free fun, where there are virtually no limitations. Activities include ziplines, archery, horseback riding, swimming, fishing and so much more. Each camper is paired with a counselor of the same gender for the entire week. The duo take part in all activities as a team, and the counselor may be called upon for assistance with daily living activities. While we are happy to accept applications from interested females, OUR GREATEST NEED IS FOR MEN SINCE ABOUT 70% OF OUR CAMPERS ARE MALE! We provide training before the campers arrive so that our counselors feel comfortable working with their campers for the week. Visit Ultra Camp to register as a volunteer.
Pet Foster Families Resources

 WORKPLACE STRESS

MENTAL HEALTH:
Mental Health - Provides Mental Health assessment/evaluation and follow-up therapeutic services/interventions to address various mental health concerns for beneficiaries; provides prevention/outreach on various mental health-related topics.
Facility: Military and Family Readiness Center
Address: 829 Armistead Street, Bldg 430
Intended for: Active Duty members  
When: 0800-1600, Mon-Fri.  Closed on all federal holidays 
Where: Military and Family Readiness Center
Cost: FREE
Phone: (910) 394-4700
Resource Provider: Mental Health Staff
Last Updated: 3/27/2023 
POPE AAF Religious Support Team (RST):
Pope RST - Provides privileged communication, which is absolute, 100% confidential counseling with no duty to report anything. Individuals may receive counseling for anything, including: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides spiritual care in the form of religious services such as weddings, funerals, and memorials. Finally, the chapel offers training in communication, pre-marital training, singles workshops, retreats, and more.

Facility: Pope Chapel

Address: 315 Etheridge St

Intended for: All DoD members at Ft. Bragg; primarily Air Force members and their dependents

When: 0730-1630, Mon-Fri, on-call 24/7

Where: Pope AAF Chapel Bldg 317

Cost: FREE

Phone: Office: (910) 394-3123 or 2206; for emergencies after duty hours, contact the Command Post at (910) 394-9000 to be connected with the duty Chaplain.

Resource Provider: Chaplains

Last Updated: 1/06/2023
MILITARY & FAMILY READINESS CENTER:

Military & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include  Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Voting Assistance Program and support to Wounded Warriors.  

Facility: Military & Family Readiness Center

Address: 829 Armistead Street, Bldg.  430

Intended for: Active Duty, Reserve, Guard, Federal Service Civilians, and their eligible family members. 
 
When: 0800-1600, Mon-Fri.  Closed on all Federal holidays and AMC Family Days.

Where: M&FRC, Bldg. 430

Cost: FREE

Phone: (910) 394-2538; for emergency financial assistance after duty hours contact, American Red Cross, 1-877-272-7337.

Resource Provider: M&FRC Staff

Last Updated: 2/28/2023
EQUAL OPPORTUNITY:
Equal Opportunity – Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII.  Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, sexual orientation, bullying and hazing.  DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information.  In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Negotiated Dispute Resolution Program. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.
Facility: Military and Family Readiness Center
Address: 829 Armistead Street, Pope AAF, NC 29310 
Intended for: Active Duty, Active Duty Dependents, Retirees, DoD Civilians (current employees, former employees, and applicants for employment)
When: 0730-1630, Mon-Thurs (Closed Fridays for training); all federal holidays and AMC Family Days
Where: Bldg. 430
Cost: FREE
Phone: (910) 394-2831; for after duty hours contact the Command Post at (910) 394-9000; Air Force Discrimination & Sexual Harassment Hotline (888)231-4058
Resource Provider: EO Specialists, EO Director
Last Updated: 03/16/2023
EMPLOYEE ASSISTANCE PROGRAM:
The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year.
Personal problems can affect the lives of employees both at home and at work. Federal Occupational Health (FOH) is the only federal agency that offers EAP services to our federal colleagues. Our services positively impact the professional and personal lives of hundreds of thousands of employees and their families across the country and internationally.
The EAP provided by FOH is a comprehensive program that helps employees resolve personal problems that may adversely impact their work performance, conduct, health, and overall well-being. FOH's EAP addresses problems in the quickest, least restrictive, and most convenient manner while minimizing cost and protecting client confidentiality.
The FOH EAP offers a wide variety of services including:
•    Assessment, counseling, and referrals
•    Financial and legal services
•    Critical incident response
•    Management consultation and counseling
•    Educational presentations, orientations, and outreach
•    Monthly EAP campaigns
Convenient and Confidential Access
Available any time, day or night, employees and their family members — both in the United States and abroad — can contact the program and immediately speak with a professional. Our team is available 24 hours a day, 365 days per year, and self-service tools and information can also be found online on our interactive website.
Services are confidential, except in the rare areas where disclosure is required by law, generally when there is a safety concern. Services are voluntary and are offered as a free agency benefit.
FOH's EAP helps your employees manage life's challenges so they can be healthier, happier, and more productive in all aspects of their lives.
Facility: Services available via phone services or via the website
Address: www.FOH4YOU.com
Intended for: Air Force Federal Service Civilians
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 222-0364
Website: www.FOH4YOU.com
Resource Provider: Federal Occupational Health
Last Updated: 3/9/2023 
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