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  Develop and Support Team Pope's Total Force Airmen and Families  

Deliver Exceptional Customer Service to Enhance Team Pope

  Mission, People, Safety

Who we are: We are the United States Air Force's only Force Support Squadron who supports 5 Major Commands.

Who we support: We deliver Force Support services to Pope Army Airfield's 7,500 Airmen, civilians, dependents and retirees.

What we do: We provide personnel and quality of life services to enhance our customer experience which includes but not limited to Customer Service, Career Development, Force Management, Manpower and Organization, Educational Counseling, Tuition Assistance, Professional Military Education, Career Counseling, Transition Assistance, Casualty, Financial Counseling, Unaccompanied Housing, and UNITE program.

How we tie into the greater mission: When called upon, we allow the projection of the force because no one can step foot on the flightline without processing through us first! We quickly process 18th ASOG and 5 CWG personnel through Pope’s Personnel Deployment Function for the Immediate Response Force rapid and normal operations deployments.

Our key accomplishments: We supported the United States’ largest airlift and Noncombatant Evacuation Operations through leading 40 personnel and eight agencies with the Personnel Deployment Function to process 54 Special Operations personnel for the Immediate Response Force rapid deployment which ensured the evacuation of 124K American and Afghan personnel.  

Additionally, we oversee AMC’s largest special duty assignment pay program ($6.5M). We conduct monthly validation of special duty assignment pay requirements for 555 personnel and through this year’s audit, we recovered $275K in back-pay entitlements for Team Pope personnel.

Finally, we were key to 82nd Airborne Division during their European, Assure, Deter, Reinforce Operation through leading our Personnel Deployment Function by processing 55 Special Operations personnel, from 18th CWS and 14th ASOS, which primed three Combatant Commanders with the Immediate Response Force launch to deter Russian aggression of Ukraine. Moreover, supporting Task Force-Gryphon we led A1 & PERSCO functions to process and track over 100 augmentation personnel who conducted maintenance and stage management operations for 32 crews and their 91 mission to deliver 5,000 Army personnel to the EUCOM theater.